Freelancer profile translated to English.
Back to original languageAbout Tom
Senior Business Development Manager | Certified AI Manager (Cert-IT)
Hands-on manager with broad industry and market expertise – from sales, business modeling, circular economy, customer marketing, SaaS and e-commerce to payment, retail, and sustainability optimization.
My focus is on what really matters: opening up new markets, developing solutions, optimizing economic and ecological performance, acquiring customers, and achieving growth.
As a certified AI manager, I strategically deploy Artificial Intelligence where it creates real added value – in sales, marketing, and business processes. Not as an end in itself, but as a lever for efficiency, process optimization, and sustainable business success.
Building bridges between market, customer, technology, and organization – that's what counts for today and tomorrow.
German
Native or bilingual
English
Conversational
Can work on-site
Köln (up to 50km), Wiehl (up to 50km)
Experience
- Pimm Solutions B.V. | Rotterdam / NiederlandeSenior Business Development Manager (DE) | SaaS/ E-Procurement & Procurement ManagementSOFTWARE PUBLISHINGNovember 2022 - December 2025 (3 years and 1 month)Rotterdam, Netherlands• Independent management and development of international B2B key accounts in the German market• Leadership of the German sales team (3 employees): cold calling, coaching, performance management• Acquired 6 new customers in the German market; conceptualized and implemented B2B online shop → +12% revenue contribution• Budget responsibility ~500 K EUR; direct reporting to management• C-level contract negotiations; built and realized strategic partnership with Delivery Hero• CRM usage: HubSpot for pipeline management, customer data management, and reporting
- Interseroh Dienstleistung GmbH / ALBA Group | KölnProject Manager Business Model Development | Business Models/ Circular Economy & RecyclingENVIRONMENTALJuly 2018 - October 2022 (4 years and 3 months)Köln, Germany• Development of innovative business models for sustainable material management, recycling, and collection systems• Key account management at decision-maker level; presentation and negotiation of complex solution concepts• Analysis of national and international markets; conception of sustainable logistics and recycling solutions• Project management of smartphone recycling at POS with MediaMarkt/Saturn: from concept to successful go-live• Creation of complex business cases for board and management decisions; linking economic, legal, and technical contexts as a central interface function between feasibility, profitability, and regulatory framework of the waste and disposal industry
- TeleCash GmbH/ First DataCorporation | Bad HomburgProject Manager Business & Product Development | Payment Network & Data ManagementBANKING AND INSURANCEFebruary 2013 - May 2018 (5 years and 3 months)Bad Homburg vor der Höhe, Germany• Development of digital marketing services and loyalty solutions for strategic retail key accounts at the point of sale• Active support and coaching of key account managers in customer presentations on-site – revenue increase of 18%• Conception and sales presentation of customer-specific marketing concepts for customer retention with major retailers• Integration of the One Loyalty software platform for the management of customer and contact data at the point of sale• Development of business cases for individual customer project requirements as a basis for decisions for divisional management
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Education
- Project Manager (Chamber of Industry and Commerce)IHK KölnProjektmanager (IHK)
- Trainer Seminar Leader (Chamber of Industry and Commerce)IHK KölnTrainer Seminarleiter (IHK)
Certifications
- AI Manager | Management of Artificial, Generative Intelligences in Practical ApplicationCert-IT | KI001282 | Bonn2026