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- Atlantide voyagesđ Project Manager | Digital Strategy & Marketing - Atlantide VoyagesTRAVEL AND TOURISMApril 2022 - Today (4 years and 4 months)Bayonne, France
Main mission: Modernization and digitalization of the customer experience
1ïžâŁUser Experience & Digitalization*Website Redesignin collaboration with a web agency and the CCI: mockups, optimized architecture, and WordPress integration. Creation of a custom database.*Improvement of the user journey (UX):Optimization of the website map and simplification of the booking process for smoother navigation. Implementation of a prospect qualification system to better target requests, reduce processing time, and improve sales efficiency.*SEO Optimization:development of a database and implementation of effective natural referencing.2ïžâŁBrand Identity & Digital Communication*Visual Identity Redesign:modernization of the graphic charter to align the brand image with its premium positioning.*Creation of a differentiating editorial lineto ensure consistency across all media.*Implementation of a structured editorial calendar(newsletters, social media) to maximize content impact.3ïžâŁContent Strategy & Acquisition*Deployment of a multi-channel digital strategy(emailing, website, social media) to engage and convert.*Creation of targeted campaignshighlighting Atlantide Voyages' unique experiences (unusual experiences, polar expeditions, responsible tourismâŠ).*Design of customer personasto tailor messages and maximize engagement.đ Results & Impact:â Conversion rate improved by +15% thanks to a more optimized website.â Email open rate increased from 22% to 33% (+11 points).â Social media engagement increased by +50%, generating more interactions and conversions. - Tom Voragen - Freelanceđ Development & Marketing of Outdoor Experiences & Stays â FreelanceTRAVEL AND TOURISMJuly 2018 - Today (8 years and 1 month)đ International | 2018 - PresentTourism | Outdoor Sports | Business Development | Innovationđ As an entrepreneur and consultant in the surf industry, I have developed and marketed surf stays and outdoor experiences by collaborating with surf schools, travel agencies, and specialized platforms.đč Product Development & Sales Strategyâ +200 clients welcomed/year on personalized stays (surf guiding, intensive surf trips, and initiations in France & Morocco).â B2B & B2C Sales â +30% increase in revenue over 2 years through specialized platforms (Ocean Adventure, Surf Trip Adekua, Atlantide Voyages).â Pricing & Positioning Optimization â +15% increase in average order value by adjusting offers and pricing.â Development of new, differentiating stays (Surfing in Madagascar, kite surfing and diving in Egypt) â 3 new destinations created and launched.đč Partnership Strategy & Project Management (Atlantide Voyages)â Structuring of a B2B offering â +10 partner clubs and coaches who have organized tailor-made stays.â Prospecting & Negotiation â +50 qualified leads & 10 partnerships signed with local and international players.â Management of field teams â Supervision of 2 to 5 employees for logistical coordination and group reception.â Participation in a FAM TRIP in Madagascar â Collaboration with the Ministry of Tourism and local media for the post-COVID tourism recovery.đŻ Global Impactđ +200 clients/year welcomed on organized stays.đ +30% revenue in 2 years through optimization of offers and distribution.đ Development of 3 new differentiating outdoor destinations.đ Strengthening of the B2B network with +10 partners (coaches, clubs, agencies).
- Ekosea.comProject ManagerCONSULTING AND AUDITSDecember 2021 - October 2022 (11 months)Anglet, Franceđ Sector: Crowdfunding, Sustainable Economy, Outdoor1ïžâŁ Commercial Development & Crowdfunding Strategy*Prospecting and supporting committed projects:Identification and solicitation of +50 impact project leaders (environmental & outdoor ecosystem).Advice on structuring crowdfunding campaigns to optimize fundraising.*Strategic Support:đ 6 successful campaigns with fundraising amounts ranging from âŹ2,000 to âŹ31,000.đŻ Engagement of +600 contributors through targeted strategies.2ïžâŁ Community Engagement & Management*Community management and engagement:Launch and management of a TikTok page (4,500 likes in 3 months) to increase visibility.Creation of impactful content (videos, infographics) to energize campaigns.*Creation & coordination of 10 events:Organization of workshops, webinars, and concerts (15 to 50 people).Budget and logistics management for events.*Opening and fitting out a showroom to showcase supported projects.
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Education
- Master 2 - Innovation ManagementKedge Business School2022đ Master Management, Innovation & Entrepreneuriat â KEDGE Business School Une formation axĂ©e sur la gestion de projet, la stratĂ©gie dâinnovation et le dĂ©veloppement entrepreneurial, combinant thĂ©orie et mise en pratique. đĄ CompĂ©tences clĂ©s dĂ©veloppĂ©es : â Gestion de projet & innovation â Conception, pilotage et dĂ©ploiement de projets innovants. â StratĂ©gie dâentreprise & entrepreneuriat â Ătude de marchĂ©, business model, levĂ©e de fonds. â Marketing & digitalisation â Positionnement, branding et commercialisation de nouveaux produits/services. â Design Thinking & ExpĂ©rience Utilisateur (UX) â Approche centrĂ©e sur lâutilisateur pour innover efficacement. â Impact des technologies Ă©mergentes â IntĂ©gration des nouvelles tendances dans les stratĂ©gies business.
- Bachelor in ManagementKedge Business School2018đ Bachelor en Management, spĂ©cialisation NĂ©gociation â KEDGE Business School (Bayonne & Bordeaux) Une formation en gestion dâentreprise et dĂ©veloppement commercial, avec une spĂ©cialisation en nĂ©gociation et stratĂ©gie commerciale. đĄ CompĂ©tences clĂ©s dĂ©veloppĂ©es : â NĂ©gociation & dĂ©veloppement commercial â Techniques de vente, gestion de la relation client, closing. â StratĂ©gie & gestion dâentreprise â Analyse de marchĂ©, positionnement et structuration dâoffres commerciales. â Gestion de projet & travail en Ă©quipe â Planification et coordination de missions business et marketing. â Marketing & communication â Construction dâune stratĂ©gie de marque et gestion de la relation client. â Analyse financiĂšre & pilotage de la performance â Gestion budgĂ©taire et suivi des KPIs.