About Tom
- Communication strategy and support
- Content creation (social media, newsletters, materials)
- Internal communication and project enhancement
- Event coordination and partnerships
- Website and blog creation and writing
- Structuring communication plans
French
Native or bilingual
English
Conversational
Experience
- Centre Le Vallespir - Hôpital de ProximitéCommunication ManagerHEALTH AND WELLNESSDecember 2022 - Today (3 years and 6 months)Perpignan, FranceAt **Centre Le Vallespir**, a healthcare facility within the **UGECAM Occitanie group**, I manage and develop the internal and external communication activities of the establishment.My role involves **enhancing health projects, supporting teams, and strengthening the center's visibility within the region**. I am involved in both strategic and operational aspects.My daily tasks include:*Managing social mediaand creating content to promote the establishment's initiatives*Internal communication(posters, digital screens, newsletters, team information)
- **Creating communication materials**: posters, flyers, brochures, and institutional documents
*Developing and fostering local partnershipswith healthcare stakeholders and institutions*Supporting the establishment's strategic projects(service launches, medical projects, certifications, CSR initiatives)This position allows me to thrive in a rich environment wherecommunication directly contributes to public prevention, information dissemination, and the coordination of healthcare actors in the region. - DECATHLONDepartment ManagerRETAIL (SMALL BUSINESS)September 2021 - November 2022 (1 year and 2 months)Perpignan, FranceAt **Decathlon**, I held the position of **Department Manager**, responsible for overseeing commercial activity and improving the performance of my area.My role involved **managing a department like a business within a business**, combining commercial strategy, operational management, and team leadership.My main responsibilities included:*Driving commercial performance(revenue, margins, objectives)*Inventory management and product offeringto ensure availability and attractiveness of the department*Merchandising and product displayin store*Managing and developing employees' skills*Analyzing performance and adapting commercial actions*Customer relationsandpersonalized adviceto enhance the in-store experienceThis experience allowed me to develop a strongresults-oriented, customer-focused, and management-drivenculture, while learning to make quick decisions in a dynamic environment.
- VEOLIACommercial Account ManagerENVIRONMENTALSeptember 2021 - August 2022 (11 months)Perpignan, FranceAtVeolia**, I worked as an **Account Managerin the waste management sector, with the goal of developing commercial activity with businesses.My role involved analyzing client needs to propose suitable waste management solutions while ensuring the profitability of the offers.My main responsibilities included:*Analyzing companies' needsfor waste management and collection*Assessing waste volumes and specificities(types, collection frequency, regulatory constraints)*Developing customized quotestailored to client needs*Managing the profitability of offerswhile meeting the company's margin objectives*Conducting comparative analyses**with competitor offers** to optimize commercial positioning*Prospecting and developing a client portfolio*Negotiating and closing service contractsThis experience allowed me to develop skills inneeds analysis, customized offer development, commercial negotiation, and B2B customer relationship management.
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Education
- MSDI Master (Master in Strategy, Digital and Innovation)IFC (Institut de la Formation et du Conseil)2025Master MSDI
- MDCM Master (Master in Business Development and Marketing)IFC (Institut de la Formation et du Conseil)2023Master MDCM
Certifications
- Winner of the National Business Game 2023IFC (Institut de la Formation et du Conseil)2023