Freelancer profile translated to English.

Description

Do you spend too much time responding to your emails, DMs, and customer requests? That's time taken away from your content creation, training, and business.

I'll handle your customer service from A to Z: responding to emails, managing messages, following up on requests, and handling complaints.

My goal: to ensure your clients are well taken care of and you no longer have to worry about it.

Available on a monthly package or per-project basis. Quick response, serious work.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Freelance
FREELANCER
January 2024 - Today (2 years and 5 months)
France
Data annotation (text, image, audio – general level)
Content labeling & classification, data quality control
Administrative and commercial assistance for entrepreneurs, freelancers and SMEs Search for qualified prospects (LinkedIn, databases, Google)
Management and response to messages (email, LinkedIn, Instagram)
Customer relationship follow-up and CRM updates
Data organisation and reporting via Google Sheets
Administrative Management Email Management Customer Relationship Management (CRM) Customer Support Back Office Management
AXA
SALES ADVISOR
December 2024 - September 2025 (9 months)
France
Sales car, house, healthy, medical insurance products
Customer needs analysis
Negociation of insurance contract
Monitoring of files and management of my clients' contracts
VISA
WORKING HOLIDAYS
January 2024 - December 2024 (11 months)
Australia
Discovery of the country and its culture Improvement of my English proficiency Worked in an event management company (5 months) Worked on a flower and salad farm (2 months)