Freelancer profile translated to English.

Description

Are you a busy entrepreneur, startup founder, or online business owner needing reliable support in customer service and administrative tasks?

I help businesses save time and increase customer satisfaction by efficiently and professionally handling email support, live chat, and organizational tasks.

Through my experience in technical support, customer service, and sales, I know how to communicate clearly, solve problems quickly, and create a positive customer experience. Even in stressful situations, I work in a structured, calm, and solution-oriented manner.

My focus areas are:

• Customer Service (Email and Chat Support)

• Virtual Assistance & Administrative Tasks

• Appointment Scheduling & Calendar Management

• Data Entry & Internet Research

My goal is to relieve you, optimize your processes, and ensure your daily business runs smoothly – so you can focus on growing your company.

I work reliably and detail-orientedly and am ready to support your business long-term.

Languages

German
Native or bilingual
English
Fluent
Turkish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Vodafone GmbH
Self-employed Sales Representative
TELECOMMUNICATIONS
January 2023 - April 2024 (1 year and 3 months)
Bremen, Germany
Consistent pursuit of sales goals and strong communication, persuasion, and negotiation skills in a fast-paced environment.
Customer Communication Sales Sales Psychology Self-employment Appointment Scheduling
Kikxxl
Call Center Agent
TELECOMMUNICATIONS
October 2021 - January 2023 (1 year and 3 months)
Bremen, Germany
Technical support for customers via phone, email, and chat to ensure a high level of customer satisfaction. Efficiently diagnosed and resolved technical issues, always maintaining clear and professional communication.