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Toky Nambinina R.TN

Toky Nambinina R.

Virtual Assistant Administrative & Personal

€125/day
Tananarive, MG
0-2 years

Average response time: 4 hours

Freelancer profile translated to English.
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About Toky Nambinina

✨Hello,

Are you short on time to manage your administrative tasks, your invoices, or your email responses?
Do you need a reliable person to bring order and help you move forward with confidence?

I can help!

My name is Toky Nambinina, a former shop manager with solid field experience.
For several years, I managed invoicing, customer relations, unforeseen issues, and daily organization. Everything that makes a real business run, with its emergencies and constraints.
Today, I have chosen to put this experience at the service of entrepreneurs and VSEs/SMEs like you.
Not just an assistant who executes, but a Virtual Assistant who truly understands what it means to be overwhelmed.

What I can concretely bring you:
🔹Invoicing management (inflows / outflows)
🔹Email management
🔹Drafting and responding to emails for targeted clients
🔹Organization and filing of your documents
🔹Simple and rigorous administrative follow-up
🔹Data entry and document formatting
🔹Personal assistance (reminders, research, messages, appointment scheduling, ...)
🔹Audio / video transcription to text
🔹Or other specific needs within the limit of my skills

My difference! I am very interested in the world of entrepreneurs and their needs.
I am motivated, know how to prioritize, and keep a cool head even when things get hectic.
Result! Less stress for you, more clarity, and freed-up time for you to focus on your business.

Available according to your needs, for one-off or regular missions, part-time or full-time. I adapt to your tools and your work methods.

So, need a hand!
📩Write to me to discuss it!
  • Malagasy

    Native or bilingual

  • French

    Fluent

Remote only
Primarily works remotely

Experience

  • Indépendant
    Retail Store Manager
    RETAIL (SMALL BUSINESS)
    May 2009 - October 2025 (16 years and 5 months)
    Tananarive, Madagascar
    - Monitor product inflows and outflows
    - Forecast needs based on sales
    - Plan restocking
    - Avoid product stockouts
    - Organize shelves and product displays
    - Manage customer complaints
    - Maintain service quality
    - Analyze what sells and what doesn't
    - Adjust offerings to increase sales
    - Cash and expense tracking
    - Profit and margin calculation
    - Supplier management
    - Inventory
    - Invoicing
    - Ensure product sales
    - Tool used "Excel"
    Sense of Responsibility Task Tracking Cash Management Inventory Management Sales
  • Colis Express SA
    Procurement Manager
    TRANSPORTATION
    July 2008 - September 2008 (2 months)
    Tananarive, Madagascar
    - Receiving and verifying orders
    - Entering all data on PC
    - Tracking purchase orders and delivery notes
    - Preparing, packaging, and distributing parcels (office supplies and equipment) to be shipped to various agencies in Madagascar
    - Recording equipment in and out
    - Restocking and organizing new equipment and supplies
    - Archiving, filing documents
    - Acknowledgment of receipt
    - Invoicing
    - Heavily used tool "Excel"
    - Teamwork and team spirit
    Purchase Order/Delivery Note Invoice Processing Data Entry Complaint Handling Microsoft Excel
  • Particulier
    Customer Service Host
    RESTAURANTS AND FOOD SERVICE
    June 2001 - August 2001 (2 months)
    Tananarive, Madagascar
    - Welcoming and assisting customers in a dynamic environment (fast food)
    - Taking orders
    - Managing cash register and financial transactions
    - Organizing and tracking purchases for the restaurant
    - Maintaining cleanliness and hygiene of work areas
    - Teamwork and coordination with colleagues
    - Being proactive in anticipating customer needs to ensure efficient service
    Team Spirit Customer Satisfaction Order/Purchase Management Supplier Management Sense of Organization

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Education

  • Attestation
    Libère Toi
    2025
    Métier du web et assistanat virtuel
  • Certificate of training in pastry and culinary arts
    La Grâce
    2024
    Pâtisserie et art culinaire

Skill set

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