About Tobi
French
Native or bilingual
English
Conversational
Experience
- DigitalSocial media managerSOCIAL NETWORKSJanuary 2026 - March 2026 (2 months)Cotonou, BeninDevelopment of marketing automation systems for prospecting, customer loyalty, and lead generation. Use of WhatsApp API, funnel strategies for sales performance.
- Lawson.coAutomated customer support system developerE-COMMERCEAugust 2025 - December 2025 (4 months)Montpellier, France🚀 Freelance developer of automated customer support systemsI help companies automate their customer support to gain speed ⚡, efficiency 📈, and service quality ⭐.I design and develop custom solutions to automatically manage all or part of customer requests:💬 answers to frequently asked questions🎫 ticket sorting🤖 intelligent chatbot📊 request tracking🔗 integration with your existing tools✅ What I offer:🤖 Development of chatbots and virtual assistants🎫 Implementation of automated ticket management systems⚡ Automation of responses to recurring requests🔗 Integration with your CRM, helpdesk, messaging, or website tools🧠 Creation of intelligent and personalized support flows📈 Continuous optimization to improve customer experience🎯 Benefits for your business:⏱️ Reduced response time🔄 Decrease in repetitive tasks for your teams🌍 24/7 support available😊 Improved customer satisfaction💰 Productivity gains and cost reduction👥 For whom?This solution is ideal for companies 🏢, startups 🚀, e-commerces 🛒, and organizations looking to modernize their customer service and automate user relations.💡 Want to automate your customer support and offer a smoother customer experience?I help you design an effective ✅, scalable 📈, and perfectly tailored solution for your needs 🎯.
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Education
- Bachelor's Degree – Computer Science & Digital TechnologiesESGISLicence – Informatique & Technologies Numériques