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Tobi Zannou OkeTZ

Average response time: 1 hour

Freelancer profile translated to English.
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About Tobi

🚀 Expert freelance in AI solutions & intelligent automation

Do you want to automate your processes, improve your customer support, or integrate artificial intelligence into your business?
I help you design tailor-made AI solutions that can save time, reduce costs, and enhance user experience.

Specializing in generative AI, digital automation, and intelligent assistants, I support companies, startups, and e-commerce businesses in developing efficient and scalable systems.

💡 What I can concretely bring you:
✅ Creation of intelligent chatbots and virtual assistants
✅ Automation of repetitive tasks and business workflows
✅ Integration of AI APIs (OpenAI, Claude, Gemini, etc.)
✅ Data processing, analysis, and exploitation
✅ Development of personalized AI tools
✅ Optimization of customer relations and automated support

🎯 My added value:
I don't just develop technical tools.
I design solutions intended to meet your business objectives: productivity gains, process automation, improved customer journey, and reduced processing time.

Each project is custom-designed with an approach focused on results, ease of use, and scalability.

🛠️ Types of projects and deliverables:
• AI Chatbots for websites and customer service
• AI Assistants connected to your internal tools
• Automation of business processes and CRM
• Intelligent automatic response systems
• API and SaaS tool integration
• Dashboards and data analysis
• No-code / low-code / custom automated workflows

📍 Based in Montpellier — Available for freelance, one-off missions, or long-term support.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Digital
    Social media manager
    SOCIAL NETWORKS
    January 2026 - March 2026 (2 months)
    Cotonou, Benin
    Development of marketing automation systems for prospecting, customer loyalty, and lead generation. Use of WhatsApp API, funnel strategies for sales performance.
  • Lawson.co
    Automated customer support system developer
    E-COMMERCE
    August 2025 - December 2025 (4 months)
    Montpellier, France
    🚀 Freelance developer of automated customer support systems

    I help companies automate their customer support to gain speed ⚡, efficiency 📈, and service quality ⭐.

    I design and develop custom solutions to automatically manage all or part of customer requests:
    💬 answers to frequently asked questions
    🎫 ticket sorting
    🤖 intelligent chatbot
    📊 request tracking
    🔗 integration with your existing tools

    ✅ What I offer:
    🤖 Development of chatbots and virtual assistants
    🎫 Implementation of automated ticket management systems
    ⚡ Automation of responses to recurring requests
    🔗 Integration with your CRM, helpdesk, messaging, or website tools
    🧠 Creation of intelligent and personalized support flows
    📈 Continuous optimization to improve customer experience

    🎯 Benefits for your business:
    ⏱️ Reduced response time
    🔄 Decrease in repetitive tasks for your teams
    🌍 24/7 support available
    😊 Improved customer satisfaction
    💰 Productivity gains and cost reduction

    👥 For whom?
    This solution is ideal for companies 🏢, startups 🚀, e-commerces 🛒, and organizations looking to modernize their customer service and automate user relations.

    💡 Want to automate your customer support and offer a smoother customer experience?
    I help you design an effective ✅, scalable 📈, and perfectly tailored solution for your needs 🎯.
    Development of chatbots and virtual assistants Automation of support workflows Integration of APIs and CRM/helpdesk tools Intelligent customer ticket management

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Education

  • Bachelor's Degree – Computer Science & Digital Technologies
    ESGIS
    Licence – Informatique & Technologies Numériques

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