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Tobias HeigermoserTH

Tobias Heigermoser

Project Manager CRM, ERP & Digitalization | Analyst

€1,300/day
München, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Tobias

Hi, my name is Tobias. #gerneperDu
My motto: Digitalization made easy. As an effective lever with which your company operates customer-centrically, digitalization becomes a success factor.

I support companies as a Senior Advisor in digital transformation.

I bring 12+ years of experience from top-tier consulting (Deloitte, PwC, Capgemini Invent) and as Managing Director (Nadicon).

Typical fields of application:

– Focus workshops (e.g., Digital Kickstarter, Discovery, Target Picture Development)
– Development of strategies, target pictures, business & functional concepts
– As-Is/To-Be analyses, process and requirements design
– Technical target pictures, architecture & tool-independent evaluations
– Project & program management (CRM, ERP, E-Commerce, Platforms)
– Introduction & scaling of agile working methods (SCRUM, SAFe, hybrid)
– Interim management at leadership and program level
– Enablement of executives and teams

Your added value:

– Immediate impact through experience from >30 projects
– 12+ years of consulting experience in corporations & SMEs
– Holistic support: Strategy → Implementation → Enablement
– Very deep expertise in digital ecosystems, CRM & transformation
– Simplified, automated processes with clear business benefits
– Structured project management – clear, reliable, transparent, human
– Flexible deployment depending on support needs and budget

Authenticity, respectful interaction, and professionalism are crucial for me. I lead my company and shape my projects with exactly these values.
  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
München (up to 50km), Düsseldorf (up to 50km), Hamburg (up to 50km), Berlin (up to 50km), Wolfsburg (up to 50km)

Experience

  • Nadicon GmbH
    Managing Director
    CONSULTING AND AUDITS
    September 2024 - Today (1 year and 9 months)
    München, Germany
    Nadicon is a strategy consultancy specializing in digital transformation with a strong focus on customer excellence.

    We help companies digitize and optimize their customer management – across marketing, sales, and service – to turn every customer interaction into an exceptional experience.

    www.nadicon.de
    digital-transformation sales-excellence Digital Transformation Digital Strategy CRM
  • Project reference 1 - German global leading OEM
    Holistic partner for CRM Excellence
    AUTOMOBILE
    January 2025 - January 2025

    Role as Program Manager and Senior CRM Advisor:

    Product management of the global CRM solution based on Salesforce for the company’s group

    Program management of 100+ people incl. resource planning and management
    Quality assurance, risk management and dependency management on cross-program level

    Senior stakeholder management and reporting up to top management level

    Core-member of client sales team with 4.5+ mio€ /year

    Key objectives: Standardization, efficient resource management, enable synergies, cost reduction
  • Project reference 2 - Global leader in the logistics industry
    Strategic partner for Sales Excellence
    LOGISTICS AND SUPPLY CHAIN
    January 2025 - January 2025
    Role as Engagement Manager and Senior CRM Advisor:

    Development of the CRM Sales vision, business architecture and ecosystem

    Enablement of the fitting cloud solution and the strategic partnership with software companies

    Project management of 100+ people

    Direct lead to internal and external team of 10+ people

    Senior stakeholder management on global level

    Key objectives: Lean and efficient processes, state-of-the-art tech, sales force enablement and effectiveness

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Education

  • Master - Strategic Management
    Munich
    2000
  • Bachelor - Economics
    Augsburg
    2000

Certifications

Skill set

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