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Tijani K.TK

Tijani K.

Senior Application Manager RUN/TMA | Transformation

€500/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Tijani

Senior application manager and technical-functional consultant with over 10 years of experience in managing RUN and TMA for critical applications.

Expertise in ITIL v4 governance, service continuity (99.8% SLA), major incident management, and information system security. Specializing in e-commerce (Magento, Prestashop) and DevOps (Docker, Kubernetes, CI/CD Jenkins/GitLab).

Experienced in structuring and leading multidisciplinary teams, supporting application evolution (dematerialization, user portals, ERP integrations), and fostering collaboration between business units, IT departments, and service providers.
  • French

    Fluent

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km), Orléans (up to 50km)

Experience

  • FRAIKIN GROUP
    Application Management Manager
    LOGISTICS AND SUPPLY CHAIN
    August 2022 - Today (3 years and 10 months)
    Paris, France
    Supervision of 30+ critical applications (transport/logistics); multi-vendor TMA governance.
    • Availability >= 99.8%; MTTR < 4h; reduction of incidents by approximately 40% through audits and automation (RUN myProcessus).
    • Dashboards (SLA/KPI); leading business and production committees; CAB and change management.
    • Delivery industrialization (CI/CD); operational documentation; continuous improvement (RCA/CAPA).
    PHP Angular Android Workflow Artificial Intelligence
  • SOLLAN
    Consultant / Team Leader
    DIGITAL AND IT
    August 2018 - February 2022 (3 years and 6 months)
    Paris, France
    Managed three teams (Web, Mobile, Applications) for EDF, Kaporal; coordinated TMA and IT roadmap.
    • Reduction of security incidents by approximately 40%; improvement of front/back performance by about 30%.
    • CI/CD GitLab, Grafana monitoring; user workshops and training; budget management and ROI.
    • Multi-project prioritization; improvement of quality of service (QoS/QoE).
    Symfony DevOps Ansible Amazon Web Services Microsoft Azure
  • Le Backyard
    Lead DevOps Engineer
    DIGITAL AND IT
    January 2015 - July 2018 (3 years and 6 months)
    Paris, France
    CI/CD pipelines (Jenkins, GitLab) for Magento/Prestashop; automated zero-downtime deployments.
    • E-commerce platform optimization (cache, indexing, images, queries): +20 to +25% performance; +15% customer satisfaction.

    Led a team of developers.
    ELK Wordpress Prestashop Git Team Management

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Education

  • Computer Systems Engineer, Multimedia Web Programming
    ISIMS

Certifications

Skill set

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