Freelancer profile translated to English.

Description

I design automation systems and AI agents that allow brands and artisan workshops to drastically reduce the time spent on their emails, their customer service, and their repetitive tasks.

Today, many companies spend hours each day managing their messages: customer inquiries, quotes, customer service, suppliers... often the same questions keep coming up. These are not complicated tasks, but they are repetitive, time-consuming, and end up fragmenting the day.

My goal: to simplify and automate these flows tofree up timeand bring clarity to everyday life.

⚙️ What I implement

• Intelligent email management automation

• Automatic customer service responses based on your data

• Generation of ready-to-send drafts

• Automatic message categorization

• Automation of workflows and repetitive tasks

• AI agents connected to your tools

🧠 Technologies used

• n8n

• API Integrations

• ChatGPT / AI models

• Airtable

🔎 My approach

• I always start by understanding your organization, your tools, and your message volume

• I design automations based on your company's real data (technical sheets, customer service, documentation)

• I integrate with the tools you already use, without disrupting your way of working

• I favor simple and reliable solutions that you can easily use on a daily basis

📈 Result

• Less dispersion

• Fewer interruptions during the day

• Up to3x less timespent managing emails

💬 Do you feel like you spend too much time on your emails or customer service?

Contact me to analyze your current organization and identify the most useful automations for your business.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

OPERON Systems
AI Automation Expert for High-End Brands and Artisan Workshops
TECH
January 2026 - Today (5 months)
At OPERON Systems, I design and implement automation systems and AI agents for high-end brands and artisan workshops. The goal is to help these companies structure the management of their messages (emails, customer inquiries, customer service) and reduce the time spent on repetitive tasks related to communication and operational follow-up.

In this role, I analyze the company's organization and tools to identify processes that can be automated. I focus on optimizing email management, customer inquiries, and internal information flows to simplify teams' daily lives and reduce message-related interruptions.

I then design custom automation workflows and AI agents capable of categorizing emails, generating appropriate responses, preparing drafts, or automating certain repetitive actions. These systems are based on company data (technical sheets, internal documentation, customer service procedures) and are developed using n8n, API integrations, and artificial intelligence models.

These solutions help structure message management and improve operational efficiency. Companies can thus significantly reduce the time spent on emails and customer service, limit daily interruptions, and focus more on developing their business.
Automation n8n Workflow Artificial intelligence API