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Tiphaine Saint FelixTS

Tiphaine Saint Felix

Community manager, trainer in Social Media & strategy

€450/day
Angers, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Tiphaine

Graduated with a professional degree in Community Management, I am currently a Freelance Community Manager.
Previously, I carried out community management missions for the agency Mediapilote and for the Association les Chiens Guides d'Aveugles de l'Ouest.

Community management services for various clients:
- benchmark analysis: analysis of the ecosystem, social networks, and internet user behavior.
- creation of an editorial charter: adapted to the client, their business sector, and targeted social networks.
- content proposal: research, writing, validation, and publication of content for social media.
- community moderation and animation.
- reporting: analysis of managed accounts (target audience, reach, engagement, sponsorship, corrective actions...).
- sponsorship: building a relevant audience, choosing content to sponsor, and budget allocation.
- graphic universe: adaptation of published visuals according to social networks and the client's editorial line.

Trainer in Community Management on the following topics: the role of a community manager, personal and professional social networks, social media strategy, e-reputation...
  • French

    Native or bilingual

  • German

    Conversational

  • English

    Conversational

Can work on-site
Angers (up to 50km)

Experience

  • C (com) M
    Freelance Community Manager
    SOCIAL NETWORKS
    January 2018 - Today (8 years and 4 months)
    Angers, France
    Community management services for various clients:
    - benchmark analysis: analysis of the ecosystem, social networks, and internet user behavior.
    - creation of an editorial charter: adapted to the client, their business sector, and targeted social networks.
    - content proposal: research, writing, validation, and publication of content for social media.
    - community moderation and animation.
    - reporting: analysis of managed accounts (target audience, reach, engagement, sponsorship, corrective actions...).
    - sponsorship: building a relevant audience, choosing content to sponsor, and budget allocation.
    - graphic universe: adaptation of published visuals according to social networks and the client's editorial line.
    Community management Facebook LinkedIn Twitter Instagram
  • MEDIAPILOTE
    Community Manager
    SOCIAL NETWORKS
    September 2016 - January 2018 (1 year and 4 months)
    Angers, France
    Community Management missions (for over 20 clients):
    - Observe, benchmark, and study social management trends
    - Develop editorial charters
    - Write posts
    - Publish posts and/or visuals after approval
    - Ensure reporting
    - Propose, implement, and monitor activities to boost brand presence on social networks
    - Develop and implement socialization campaigns
    - Ensure budget monitoring for campaigns.
    Community management Facebook Facebook Marketing Twitter LinkedIn LinkedIn Marketing
  • Association les Chiens Guides d'Aveugles de l'Ouest
    Community Manager
    CIVIC AND SOCIAL ORGANIZATIONS
    June 2015 - September 2016 (1 year and 3 months)
    Angers, France
    Preparation for a Professional Degree in Community Management through work-study at the Association les Chiens Guides d'Aveugles de l'Ouest.

    Community Management Missions:
    - Development of a digital communication strategy
    - Management, animation, and development of the Association's community networks: Facebook, Twitter, Youtube...
    - Content creation: videos, photos, articles, tweets...
    - Populating and updating the website: Wordpress
    - Monitoring: information, operational, competitive...
    - Activity analysis and reporting: Google Analytics, Facebook statistics...
    - Creation and/or monitoring of newsletters and prospecting emailings
    - Development of crowdfunding projects, partnerships with influencers...
    - SEO

    Global Communication Missions:
    - Interventions and awareness-raising in schools, institutes, companies...
    - Organization of visits within the structure for schools, individuals...
    - Participation in the organization of awareness days for visually impaired people
    - Participation in the production of the internal newsletter and the quarterly review
    Community management Facebook Wordpress

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Education

  • Professional Degree in Community Management
    University of Nantes
    2016
    Disciplines: - TICE pour l'animation et la gestion de communautés - Logiciels de gestions de contenus et médias sociaux : Digimind - Écriture multimédia et référencement - Veille et intelligence économique - Gestion de projet - Environnement juridique - RH - Relations Presse - Marketing et e-marketing - Anglais - Sociologie des communautés - Transmédia et Digital Storytelling ...
  • BTS Communication
    Angers
    2015
    Disciplines étudiées: - Projet de communication - Culture de la communication - Atelier Production (PAO) - Relations Commerciales - Veille Opérationnelle - Économie - Management des entreprises - Droit lié à la communication - Anglais

Skill set (28)

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