About Tiphaine
French
Native or bilingual
English
Fluent
Experience
- LOUIS VUITTONHUMAN RESOURCES ASSISTANTLUXURY GOODSSeptember 2025 - October 2025 (1 month)🔹 Operational HR SupportPersonnel administrative management: contracts, amendments, absences, archivingMonitoring and updating HR indicators (absenteeism, headcount, training)Recruitment support: application screening, interview scheduling, validation trackingTraining organization: logistical management, invitations, and administrative follow-up
- MCDONALD'SCOMMUNICATIONS OFFICERMarch 2012 - June 2025 (13 years and 3 months)Angers, FranceAdministrative and budgetary management of communication projects. Coordination of local events and logistical follow-up with service providers. Design of visual materials and management of internal campaigns. Data analysis and reporting to management. Training teams on new tools and services.
- CREDIT AGRICOLECustomer ServiceFebruary 2009 - March 2012 (3 years and 1 month)Angers, FranceIncoming call management. Needs analysis, clear information, customer loyalty, and service quality. Quick and rigorous administrative processing (files, customer updates). Schedule management, appointment setting, advisor coordination.
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Education
- Master of Economics and ManagementUniversity of Angers2008Master Économie et Gestion