Freelancer profile translated to English.

Description

👋 Hello and welcome to my profile!

I am an administrative and customer relations assistant, passionate about human relationships and committed to the values of respect, listening, and trust in my interactions with clients.

In my current role, I manage client follow-up, listen to and advise your clients, organize appointments, and handle your mailings, in order to ensure clear and professional communication while creating a warm and human relationship.

I am recognized for my rigor, my team spirit, and my availability, but also for my intuition and dynamism, which allow me to anticipate your clients' needs. Motivated and involved, my goal is to save you time while ensuring a fluid, human, and satisfactory customer relationship.

If you are looking for a reliable, organized, intuitive assistant who is passionate about human relationships, I am here to support your business and simplify your life.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

PDG CALL
Call Center Agent
March 2023 - Today (3 years and 3 months)
Angers, France
I handle daily customer follow-up, ensuring regular and professional support.
I am responsible for listening to and advising clients, responding to their requests, and proposing solutions tailored to their needs.

I also manage appointment scheduling, planning organization, and phone and email exchanges.
Finally, I carry out mailing actions, including drafting, sending, and tracking messages, to maintain clear and effective communication with clients.