About Tiphaine
French
Native or bilingual
Experience
- PDG CALLCall Center AgentMarch 2023 - Today (3 years and 3 months)Angers, FranceI handle daily customer follow-up, ensuring regular and professional support.I am responsible for listening to and advising clients, responding to their requests, and proposing solutions tailored to their needs.I also manage appointment scheduling, planning organization, and phone and email exchanges.Finally, I carry out mailing actions, including drafting, sending, and tracking messages, to maintain clear and effective communication with clients.
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