About Tinezhia
Hi! I'm a Business Analyst and Project Management professional with 5 years of experience helping businesses streamline processes, coordinate cross-functional teams, and deliver projects efficiently.
I began my career at Ernst & Young (EY), where I supported large-scale business transformation and ERP implementation projects for multinational companies. My work included project coordination, stakeholder management, business process analysis, workshop facilitation, documentation, reporting, and dashboard development.
I also hold a Master's degree from Delft University of Technology (Netherlands), where I specialized in Supply Chain Management and completed my graduate research with Maersk Netherlands using Python-based data analysis and simulation to support strategic decision-making.
I can help you with:
• Project coordination and project management support
• Virtual assistant and executive support
• Business process documentation (SOPs, workflows)
• Project tracking and reporting
• Data analysis using Excel, Power BI, and Python
• Business research and documentation
• Stakeholder communication and cross-functional collaboration
I am detail-oriented, proactive, and highly organized, with strong experience working with international teams across different time zones. Whether you need someone to keep your projects on track, support daily operations, or provide analytical insights, I'm committed to delivering reliable, high-quality work that helps your business move forward.
Indonesian
Native or bilingual
English
Fluent
Can work on-site
Big Durian (up to 50km)
Experience
- Ernst and YoungBusiness Consultant (Associate to Senior)CONSULTING AND AUDITSNovember 2017 - August 2022 (4 years and 9 months)Jakarta, Indonesia• • Facilitated stakeholder interviews and cross-functional workshops to gather business requirements, analyze business processes, align conflicting priorities, and drive consensus on future-state operating models.• • Analyzed and mapped end-to-end business and supply chain processes across manufacturing and retail companies to support SAP S/4HANA transformation programs across 40+ entities, including SAP EWM, SAP TM, and SAP IBP solutions.• • Conducted as-is and gap analyses to identify process inefficiencies, assess operational risks and align processes with ERP standards and industry best practices• • Supported end-to-end business process transformation initiatives such as Order-to-Cash and Procure-to-Pay covering procurement, demand planning, order management, inventory management, warehousing, transportation, and logistics by identifying process improvement opportunities, eliminating process inefficiencies, and standardization initiatives• • Collaborated with multicultural and cross-border teams (India and Japan) to benchmark leading practices and ensure alignment across global stakeholders.• • Translated business requirements into ERP-aligned solution designs, process documentation, and standardized operating procedures (SOPs) and future-state workflows to support sustainable process harmonization across entities.• • Developed Power BI dashboards and performance reports to support project tracking, resource planning, KPI monitoring and management decision-making.
- Maersk Line Netherlands B.V.Graduate Thesis Intern – Equipment Flow Intern (Shipping Industry)TRANSPORTATIONJune 2024 - February 2025 (8 months)Rotterdam, Netherlands• • Evaluated container allocation and repositioning strategies to enhance cross-border trade efficiency and equipment flow, for Maersk, using Monte Carlo simulation and Python, comparing the company's 2023 approach against a deficit-region prioritization model.• • Developed and ran simulations in JupyterLab, then visualized the results through histograms and heat maps to generate actionable insights for improving equipment flow efficiency.• • Insights supported that there was no significant difference in the revenue between the two strategies, which amounted to less than 1%.
- Shopee IndonesiaSenior Associate – Content Growth Project (Marketing)E-COMMERCEOctober 2025 - January 2026 (3 months)Jakarta, Indonesia• • Developed reporting dashboards and automated performance tracking to support commercial decision-making• • Analyzed drivers of commercial performance across SKUs and categories in collaboration with Internal Team to identify growth opportunities.
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Education
- Master's degreeDelft University of Technology.Master's degree
- MSc in Management of TechnologyDelft University of Technology (TU Delft)2025MSc in Management of Technology