Freelancer profile translated to English.

Description

With diverse experience in event management and project management, I have acquired solid theoretical and practical knowledge in Marketing and Merchandising at a major luxury cosmetics house and at Ladurée US.

As an entrepreneur, I decided to create an event services company, where I managed event projects, led teams, and oversaw events in Paris's largest theaters and concert halls. I also organized corporate seminars and events.

Today, I wish to leverage my organizational skills in various projects (hospitality, events, management, merchandising, operations).

I am available to discuss your needs.

Tina

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Chinese
Conversational
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Hotel à l'Arc de Triomphe
Operations Manager
HOSPITALITY
October 2022 - Today (3 years and 8 months)
Paris, France
Operational Management:
• Supervise and coordinate all hotel activities
• Ensure the implementation of quality service standards
• Establish and monitor performance indicators (KPIs) and implement corrective actions if necessary

Strategy and Development:
• Participate in the development of the group's commercial and operational strategy in collaboration with management
• Identify innovation and improvement opportunities

Customer Experience:
• Guarantee a high level of customer satisfaction
• Optimize costs while maintaining service quality

Team Management:
• Work in close collaboration with various departments (marketing, reception, finance, and housekeeping)
• Ensure smooth communication between different service providers and stakeholders around the hotel
• Participate in recruitment and training in collaboration with the HR manager
Purchasing Process Operational Excellence Operations Management Customer Experience Business Strategy
Block 3
Real Estate Operations Manager
REAL ESTATE
January 2020 - October 2022 (2 years and 9 months)
Paris, France
Manager of operations for a property trading company

Property search, renovation supervision, and property sales
- Identification and prospecting of properties with high potential, management of the renovation phase to maximize added value, completion of sales within deadlines and financial objectives

Development of processes and organization of construction sites
- Design and implementation of optimized processes for renovation projects, team organization, and subcontractor coordination to ensure adherence to deadlines and budget, monitoring and management of work and material purchases

Management of all renovation work
- Negotiation of material purchases to ensure quality, profitability, and compliance with safety standards.
Business Development Operations Management Team Management Quality Management Performance Management
Marque de Vin
Brand Launch
WINE AND SPIRITS
March 2020 - February 2022 (1 year and 11 months)
Brand development, reseller network expansion, creation and implementation of home and PR delivery system, sales strategy...