About Tina Mireille
Malagasy
Native or bilingual
French
Fluent
English
Conversational
Experience
- indépendanteIndependent Virtual AssistantFebruary 2026 - Today (4 months)• Development of a remote virtual assistance activity• Support for entrepreneurs in administrative tasks and customer support• Email management and request tracking• Task organization and operational monitoring• Development of skills in digital tools and remote management
- AFI Assurances - Meilleurtaux SantéBack Office ManagerSeptember 2022 - February 2025 (2 years and 5 months)• Management and processing of customer emails within deadlines• Analysis and processing of administrative requests• Use of response templates adapted to customer requests• Escalation of complex cases to the expert department• Daily activity monitoring and reporting according to requested KPIs• Guarantee of editorial quality and customer follow-up
- Madagascar Evolution ImmobilierExecutive SecretaryAugust 2019 - July 2022 (2 years and 11 months)• Daily administrative management of the agency• Reception of clients in person and by phone• Organization of appointments and property viewings• Drafting and follow-up of administrative documents• Updating and tracking client files• Guiding clients according to their real estate needs
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Education
- DESTH in TourismNational Institute of Tourism and Hospitality2018DESTH en Tourisme
- Baccalaureate Series A2Fitarikandro Private High School2016Baccalaureat Serie A2
Categories
- Other