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Till SchäferTS

Till Schäfer

Process Automation Expert

€600/day
Hamburg, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Till

I support companies in digitizing, automating, and sustainably improving the efficiency of their processes – pragmatically, measurably, and without unnecessary complexity.

As an IT Consultant, Product Owner, and Software Developer, I guide organizations from the initial idea to productive implementation. My focus is on digitizing business processes, custom software and app solutions, automation, and data and system integration.

I frequently work on projects such as:
• Process analysis & process automation
• Development of web & app solutions (Low-Code / No-Code & Custom)
• Building digital platforms and internal tools
• Implementation and optimization of IT systems
• Product Ownership & interface between business departments and IT
• Digitization in SMEs, retail, mobility & service companies

What sets me apart:
I think not only technically, but also entrepreneurially. My goal is not "IT for IT's sake," but concrete added value, clean processes, and sustainable solutions that actually work in everyday life. I speak the language of business departments, management, and developers equally and bring structure to complex topics.

Typical results of my projects are:
• Measurable time and cost savings
• Transparent, digital workflows
• Scalable solutions instead of individual solutions
• Satisfied users and clear responsibilities

I work hands-on, solution-oriented, and in a partnership – from conception to implementation.
  • German

    Native or bilingual

  • English

    Conversational

  • Spanish

    Basic

Can work on-site
Hamburg (up to 50km)

Experience

  • @Lufthansa Industry Solutions
    IT Consultant
    October 2023 - December 2025 (2 years and 2 months)
    Hamburg, Germany
    Consulting retail companies on the digital transformation of business and branch processes
    • Analysis, modeling, and optimization of end-to-end processes (workshops, as-is/to-be design, roadmaps)
    • Conception and implementation of automation and digital twin use cases
    • Development of business and technical solution concepts in close coordination with business and IT
    • Support during implementation, including testing, go-live, and hypercare
    • Support in presales (proposal preparation, effort estimation, customer meetings)
    • Interface between business departments, development, and management
    Process Automation Process Optimization Scrum Product Owner Process Analysis
  • Lufthansa Industry Solutions
    Product Owner - Process Automation in Retail
    October 2024 - December 2025 (1 year and 2 months)
    Hamburg, Germany
    • Functional and strategic responsibility for digital twin and automation initiatives in retail
    • Development of data-driven use cases for optimizing store, logistics, and back-office processes
    • Prioritization and management of the product backlog in close coordination with stakeholders
    • Leadership of interdisciplinary teams (business, data, development)
    • Conception of proof of concepts and MVPs for validating innovation approaches
    • Development of a structured process model for identifying automation potentials
    • Presentation of solution approaches at management and C-level
    • Close integration of business value, technology, and scalability
  • Layer2 leading solutions.
    IT Consultant / Software Developer
    January 2021 - July 2023 (2 years and 6 months)
    Hamburg, Germany
    • Practice-oriented IT training at an established Microsoft Modern Work Solution Partner with a focus on digital collaboration, data integration, and modern workplace solutions. 
    • Support in daily business: working on customer projects related to Microsoft 365, SharePoint, Teams, and workflow automations. 
    • Software Development & Customizing: participation in technical tasks, customization, and extension of solutions for customers (e.g., workflows, intranet portals, digital forms). 
    • Technical Analysis & Testing: conducting tests, error analyses, and quality assurance tasks within development processes. 
    • Teamwork & Customer Communication: collaboration with senior developers, consultants, and participation in team meetings – including communication of technical content. 
    • Learning Content & Methods: application of practice-relevant technologies and development methods (e.g., object-oriented programming, version control, testing procedures). 
    • Final Project/Contribution: implementation of one or more independent IT projects during the training period. 

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Education

  • IT Specialist for Application Development
    Layer2
    2023
    Fachinformatiker für Anwendungsentwicklung
  • IT Specialist for Application Development
    Berufliche Schule ITECH Elbinsel Wilhelmsburg
    2023
    Fachinformatiker Anwendungsentwicklung

Skill set

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