Freelancer profile translated to English.

Description

Senior consultant specialized in digital product delivery, business analysis, QA governance, and process industrialization through AI and automation.

For over 15 years, I have been involved in complex digital transformation programs, primarily in the banking, insurance, and financial services sectors, assisting organizations in structuring, managing, and securing their delivery activities.

My expertise covers functional, organizational, and operational dimensions:

• Functional & Business Architecture

• Product Delivery Management & Project Governance

• QA Strategy, Testing & UAT Coordination

• Process Structuring & Continuous Improvement

• Capacity Planning & Multi-Project Team Management

• Delivery Industrialization through AI & Automation

I regularly work in multi-team, multi-country, and multi-entity contexts requiring strong coordination, structuring, and alignment capabilities between business, product, QA, and technical teams.

My objective is to transform complex and fragmented environments into more fluid, structured, and efficient delivery organizations.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Amiens (up to 50km)

Proxym Group
Business & Quality Analysts Manager
DIGITAL AND IT
November 2014 - Today (11 years and 7 months)
Sousse, Tunisia
Managed and structured delivery activities for digital transformation programs in the banking, insurance, and financial services sectors.

Involved in complex environments with multiple product, business, QA, and technical teams, across multi-project and multi-country contexts.

Key Responsibilities:

• Product Delivery Governance & Orchestration
• Functional Architecture & Business Analysis
• QA Strategy & Testing Activities Oversight
• Coordination between Product, Integration, and Business Teams
• Capacity Planning & Resource Allocation
• Process Structuring & Continuous Improvement
• Business Analysis & QA Team Management & Coaching
• Delivery Industrialization via AI & Automation

Major Contributions:

• Supported retail and corporate digital banking projects
• Implemented functional structuring and QA practices
• Improved multi-team coordination on complex programs
• Participated in documentary industrialization and AI-assisted automation initiatives

Engagement Contexts:

Africa • Europe • Middle East
Business Analysis Product Delivery QA Strategy AI & Digital Transformation Team Leadership
Aubay
Systems Engineer
TELECOMMUNICATIONS
November 2007 - July 2012 (4 years and 8 months)
Arcueil, France
Involved in cross-functional projects related to Orange France's consumer billing information systems.

Participated in coordination, functional analysis, and cross-functional management within a complex IT environment involving multiple business and technical teams.

Key Responsibilities:

• Cross-functional coordination among project stakeholders
• Functional analysis and IT evolution monitoring
• Participation in scoping and management activities
• Management of interactions between business and technical teams
• Contribution to securing delivery processes

Context:

• High-volume information systems
• Large enterprise environment
• Multi-team and multi-stakeholder organization
Project Coordination Functional Analysis Project Management Delivery Management Telecommunications
Sully Group
Functional Analyst
TELECOMMUNICATIONS
November 2005 - November 2007 (2 years)
Issy-les-Moulineaux, France
Participated in projects related to Orange France's consumer billing information systems.

Involved in functional analysis, configuration, and management of commercial offer evolutions within a complex IT environment.

Key Responsibilities:

• Analysis of functional requirements
• Configuration and management of IT system evolutions
• Coordination with technical and business teams
• Contribution to the quality and consistency of billing processes
• Participation in monitoring commercial offer evolutions

Context:

• High-volume telecommunications information systems
• Large enterprise environment
• Management of complex offers and processes
Functional Analysis Billing Cross-functional Coordination Automation Business Analysis