Tiffanie Aubouy

At DOMITYS, a specialist in serviced residences for seniors, I assisted clients and their families in discovering and understanding the concept, adapting communication to the specific needs of seniors (75-100 years old, visually impaired, hearing impaired, disoriented).

Welcoming and assisting seniors and their families to present the residences and services.

Conducting in-depth interviews (1 to 2 hours) to assess their needs and propose suitable solutions.

Leading tours:presenting apartments, common areas, and personalized services.

Creating and adapting marketing materials:simplifying brochures, apartment plans, and explanatory sheets to improve readability.

Designing personalized summary sheets to help clients retain key information after the appointment.

Developing visual materials with photos of residences and apartments tofacilitate memorization.

Administrative follow-up of files until move-in, coordination with internal departments.

- Adapted communication and creation of accessible materials for a senior audience.

- Sales and commercial negotiation techniques with a caring approach.

- Design of educational documents and simplified plans.

- Management of client appointments and long-term support.

This experience allowed me to refine my service orientation, my teaching approach, and my visual communication skills, which are essential for effectively assisting clients.

As a self-employed real estate anddigital communicationprofessional, I assisted my clients in selling and enhancing their properties, combiningtechnical expertise, marketing, administrative management, and sales follow-up.

Prospecting and supporting clients in their real estate projects, from property valuation to final signing.

Full management of sales files:administrative step follow-up until signing with the notary.

Writing and managing professional emails to ensure smooth communication between clients, notaries, and partners.

Home staging and property enhancement to optimize property appeal and accelerate sales.

Professionalphotography andpromotional videos for impactful listings onsocial media and real estate websites.

Creation of virtual 3D plans to help buyers visualize properties requiring renovation.

Social media management & digital strategy to promote the agency's properties and services.

Event organization and field prospecting to enhance the agency's visibility and expand its local network.

-Expertise in home staging and real estate photography.

-Mastery of online marketing and advertising tools (Facebook Ads, videos, flyers).

-Digital content creation & social media management.

-Administrative management & sales follow-up.

-Writing and managing professional emails to ensure effective transaction follow-up.

-Advanced sales and negotiation techniques.

-Autonomous management of a commercial activity, from prospecting to customer satisfaction.

At TOUSALON, a brand specializing in high-end living rooms, mattresses, and decorative furniture, I held a versatile role combining sales, digital communication, and merchandising to enhance the in-store and online customer experience.

Consulting & Sales: assisting clients in choosing their living room furniture, bedding, and decor.

Digital communication management:managing the professional page and social media.

Product photography: taking photos andhighlighting items for online publications.

Implementing promotions & events:creating attractive content to announce special offers and campaigns.

Store layout: optimizing space to make it appealing and constantly evolving.

Decoration & POS materials: managing decor, labeling, and signage for an immersive customer experience.

Sales techniques and customer relations for high-end products.

Community management & product photography for social media promotion.

Merchandising & sales space arrangement to maximize attractiveness.

Creation of promotional materials & in-store signage.

Through this experience, I combined commercial expertise with visual communication, strengthening my ability to showcase products both in-store and digitally.