Freelancer profile translated to English.
Back to original languageAbout Célia
With a background in Financial Engineering and over 15 years of experience in finance and organizational/management consulting, Thu Trang has participated in various cross-functional projects both in France and internationally across several sectors including Banking, Insurance, Industry, Real Estate Construction, Energy, and Infrastructure. Her recent experience focuses on transformation support projects (project management, deployment of new ERPs, new reporting tools, KPI definition, improvement areas, SSC, BPO solutions) and change management (existing system audits, writing operational procedures, process training, continuous improvement). Her objective: to bring real added value to projects and client satisfaction.
English
Fluent
French
Native or bilingual
Vietnamese
Native or bilingual
Can work on-site
Paris (up to 10km)
Experience
- Société de gestion SIAMOA Project ManagerMEDICALNovember 2024 - Today (1 year and 7 months)Paris, FranceProject Manager for AMOA at an Information System Management company to support the deployment of the CEGID XRPU ERP
- Support and coordinate the various business, IT, and integrator teams, as well as manage projects completely: lead scoping and specification workshops, project committees, decision-making committees; distribute tasks to different teams (IT, finance, integrator, data migration partner); lead project committees, testing, acceptance, historical data migration, interface support (DIRIPS (cost control), HRU (payroll), NetFactu: invoicing, banking platforms, Esker: invoice dematerialization); change management, post-go-live support
- Budget and schedule monitoring
- Support in solution selection following the electronic invoicing reform
- Société Développement d'un leader de distribution de matériel électrique (Industrie)Application Project ManagerTECHNovember 2022 - October 2024 (1 year and 11 months)Paris, FranceManaged a project portfolio for the support of application selection/deployment/migration/continuous improvement to meet Business requirements (Finance, Purchasing, Legal, etc.) by liaising with IT (Architecture, Infrastructure, Security, Network) as well as the integrator and publisher.
- Support and coordinate the various business and IT teams and manage projects completely: lead workshops (scoping, project committee, decision-making committee); distribute tasks to different teams (Infra, IT, finance, business, purchasing...); lead project committees, testing, acceptance, historical data import, user training, user guide, change management (Ex: Cegid XrP migration project; Deployment of new tool for Sourcing process digitalization - LBC Purchasing)
- Budget and schedule monitoring
- Writing Tenders for new tools/new applications
- OrangeCustomer Relationship Strategy Continuous Improvement Project ManagerTELECOMMUNICATIONSNovember 2019 - October 2022 (3 years)Arcueil, FranceSupported internal audit work, implemented performance management, and change management (Qlicksense/BO/PowerBI reporting tools, process evolution, customer satisfaction measurement tool VCRM/QlickSAT) while respecting the objective of improving customer satisfaction and regulatory constraints.
- Audit of existing systems (business processes; management tools; reporting tools; performance management indicators); gathering and scoping needs from the business team (Customer Service, Marketing, Projects, Data Management)
- Proposal of an action plan to implement new processes, new performance management dashboards, new KPIs, and implement evolutions if necessary (system evolutions, tools, new business rules)
- Leading steering committees on a weekly and monthly basis for project progress and proposal validation
- Production of analysis reports, benchmarks
- Production of bi-monthly/monthly performance dashboards, formalization of action plans for improvement loops (processes, business guidelines, interactions, tools, data quality)
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Education
- Master's Degree in FinanceUniversité Paris 1 Panthéon Sorbonne2007
- Master's Degree in Financial Engineering and Tax StrategyUniversité Paris 1 Panthéon Sorbonne2007