About Thouraya
French
Native or bilingual
English
Conversational
Experience
- Intractiv/Groupe IntrumProduct OwnerOctober 2023 - Today (2 years and 8 months)Lille, FranceActiPay/ Actipay Expert - SaaS debt collection and reminder platforms— Managed the delivery of ActiPay and ActiPay Expert solutions used by SMEs and large corporations.— Managed the backlog and facilitated Agile Scrum: scoping, prioritizing user stories, defining acceptance criteria, and monitoring sprints.— Functionally managed the technological migration (Angular to React) and complete UX/UI redesign.— Transverse coordination: technical teams, business units, clients, support, and external providers.— Facilitated business workshops to gather feedback and adjust the product roadmap.— Wrote functional documentation and user guides.Key Results:— Migration from Intractiv to ActiPay Expert completed without service interruption.— 15% reduction in delivery time and +97% user satisfaction.— Implementation of automations, reducing manual tasks by up to 30%.
- Amaris consultingBusiness AnalystBANKING AND INSURANCEJune 2022 - September 2023 (1 year and 3 months)Lille, FranceClient - Credit Agricole: AGORA Migration (TIBCO to Flowable)— Functional analysis and business needs scoping for a banking tool migration, ensuring regulatory compliance (KYC, GDPR).— Skill development in the AGORA scope to frame workflows and ensure functional continuity.— Facilitated business workshops for requirements gathering and identification of potential improvements.— Wrote user stories, defined acceptance criteria, and managed the backlog in coordination with the PO.— Defined and monitored the testing strategy (UAT, non-regression) and validated deliverables.— Proposed functional optimizations and provided post-deployment support (documentation, user training).Key Results:— Migration delivered on time with 100% compliance on critical processes.— Integrated business optimizations, contributing to better operational fluidity.
- Ziwig HealthApprentice Product OwnerHEALTH AND WELLNESSOctober 2021 - May 2022 (7 months)Lille, FranceHealth AI - Digital tool for monitoring patients with endometriosis.— Functionally managed the platform and designed the user journey focused on collecting and structuring clinical data through validated symptom questionnaires.— Collaborated with multidisciplinary teams (biologists, data scientists, software engineers, UX designers, partner physicians) to align product, scientific, and clinical objectives.— Facilitated ideation and co-construction workshops with healthcare professionals.— Managed the product backlog (JIRA): prioritizing features based on business value and clinical needs, writing user stories, monitoring tests, and validating deliverables.— Monitored regulatory compliance and GDPR for health data, along with project documentation.Key Results:— Provided technological watch on a saliva test project based on biomarker analysis.— Improved product adoption through a patient-centered and co-construction approach, reducing manual tasks by up to 30%.
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