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Description

I support large and small companies in conceptualizing and implementing voicebots, chatbots, and AI agents that deliver measurable success.
As a former Product Lead at Cognigy, a world-leading Conversational AI platform, I have extensive experience in conception and development, as well as in collaborating with companies such as Lufthansa, Bosch, or Bayer.
Since 2024, I have been an independent Conversational AI consultant without vendor dependency. For small projects, I gladly take on all steps from use case development to E2E implementation. In larger projects, I am happy to support in a variety of roles, depending on the need: Project Manager, Business Analyst, Product Manager, Advisor, Conversation Designer, or Developer.
My background in Computer Science (B.Sc. & M.Sc.) as well as Business (B.A.) helps me equally to strategically and technically implement tailor-made AI solutions.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Köln (up to 50km)

Internationales Telekommunikationsunternehmen
Conversational AI Consultant - AI Voicebot Conception & Development
TELECOMMUNICATIONS
March 2025 - Today (1 year and 3 months)
Strategic consulting regarding the development of a voicebot based on Agentic AI (LLMs) that automates processes for efficiency gains
Technical and functional requirements analysis as well as AI agent conception and modeling
Development of a prototype in close collaboration with the commissioning business unit
E2E development including conversation design
Cognigy
Product Lead
SOFTWARE PUBLISHING
June 2023 - March 2024 (10 months)
Düsseldorf, Germany
Cognigy is a market-leading Conversational AI platform (2x Gartner MQ Leader) that equips companies with AI agents. Cognigy is Series C funded by US VC Insights Partners and others, with global enterprise customers such as Lufthansa, Toyota, Mercedes-Benz, or Bosch.

Leading our Product Management department at Cognigy, managing a team of experienced Product Managers
Close collaboration with our C-level to steer the strategic direction of our software products and align product vision and roadmap
Driving critical product initiatives from conception to market launch through product discovery, definition of specifications, cross-functional execution, alignment of release communication, and measurement of results
Collaboration with internal and external stakeholders, from engineers and architects to customer success and marketing managers, as well as customers and partners, to successfully implement product strategies that meet business goals and the high demands of our enterprise customers
Part of the Engineering Leadership Team
Cognigy
Product Manager
SOFTWARE PUBLISHING
September 2021 - May 2023 (1 year and 9 months)
Düsseldorf, Germany
Building the product management function as the company's first Product Manager

Close collaboration with C-level to align product vision and product roadmap
Building robust workflows and structures for product discovery
Taking responsibility as Product Owner for up to 5 parallel development teams, planning sprints, managing backlogs, driving cross-team initiatives, specifying and communicating requirements, and communicating with stakeholders
Leading beta programs after product launches to gather customer feedback that influences further product development
Accompanying the discovery and development of a completely new product from a product management perspective, from conception to release
Close collaboration with the product marketing team on communicating product launches and creating resources for product promotion (e.g., webinars, etc.)

Collaboration with a UI/UX agency on the redesign of a complete product