About Thomas
French
Native or bilingual
English
Fluent
Spanish
Conversational
Chinese
Basic
Experience
- Orange DistributionStore ManagerSeptember 2020 - June 2022 (1 year and 9 months)Provençal• Manager of a team of 14 employees• Focus on priority KPIs: sales, profitability, staffing, and customer satisfaction (NPS 44). Moved from 22nd to 5th place in PACA out of 41 stores
- Orange Business ServicesKey Account ManagerOctober 2016 - September 2020 (3 years and 11 months)Departments 04 and 05• Business development: 25% growth in regional revenue from €4000K to €5000K (GHT05, CD04, City of Digne)• Master the decision-making cycle of business managers and elected officials• Develop digital transformation: Smart Cities, Cloud, Cybersecurity, and IoT (Club of Excellence 2018 and winner of the "Trophée des Belles Affaires 2017 France" with the City of Montgenèvre)
- Orange Business ServicesAccount ManagerSeptember 2013 - October 2016 (3 years and 1 month)68• Business development: 40% growth in regional revenue from €2200K to €3080K (Mecatherm, Socomec, Cave de Turkheim)• Diversify business contacts
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