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Thomas MartinTM

Thomas Martin

Sales Operations Consultant and CRM Expert

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Thomas

Sales Operations Consultant and CRM expert with 10 years of field experience in B2B environments, in both startups and multinationals (Nespresso/Nestlé).

Specializing in the implementation, optimization, and adoption of commercial technologies, I support sales and marketing teams in transforming CRM into a true growth lever.

Founder of Xpriom, I combine in-depth functional expertise with a human and pragmatic vision of CRM projects. I act as an independent functional advisor for SMEs and companies in the process of commercial structuring. My approach is based on a strong conviction: the success of a CRM project depends above all on the human factor and collective adoption.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Xpriom
    President and Founder
    CONSULTING AND AUDITS
    May 2025 - Today (1 year and 1 month)
    Lagny-sur-Marne, France
    • Consulting on sales process optimization
    • Performance diagnostics on CRM usage
    • Design and data visualization of sales support tools
    • CRM deployment and implementation
    • Project management aimed at improving sales efficiency
    • Training on the use of sales support tools
    Airtable Make Automation CRM Sales Operations Data Visualization
  • Nestlé Nespresso SA
    B2B Sector Manager
    AGRICULTURE
    September 2018 - May 2025 (6 years and 8 months)
    Île-de-France, France
    • Management and retention of 2 portfolios of 500 clients with an average value of €1 million/year
    • Prospecting and acquiring new clients (+15%)
    • Onboarding new sales representatives on the use of sales support tools
    • Configuration and deployment of the new CRM in line with the sales strategy and user needs
    Commercial Negotiation B2B Prospecting B2B Sales Customer Relationship Management (CRM) SAP CRM
  • Joyería Gastronómica
    Sales Efficiency Project Manager
    AGRICULTURE
    June 2016 - September 2017 (1 year and 3 months)
    Bogotá, Bogota, Colombia
    • Deployment and configuration of the new CRM
    • Design and data visualization of commercial KPI dashboards for management
    • Design of training materials for CRM usage
    • Training of sales teams on CRM usage
    Customer Relationship Management (CRM) Food industry Sales Process Project Management B2B Sales

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Education

  • Higher Education in Management, Grande École Program
    Grenoble Ecole de Management
    2017
    Etudes Supérieures en Management programme grande école
  • Higher Education in Business School
    ESIC: Business & Marketing School
    2016

Certifications

Skill set

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