Freelancer profile translated to English.

Description

Globally driven by a sense of service and technology/innovation, I have chosen to combine the two through my focus on the Salesforce Solution and support for a number of years, for companies in various sectors and on issues of implementation, consolidation or development of their CRM.

Languages

French
Native or bilingual
English
Fluent
German
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Stallergenes Greer
Business Analyst / Salesforce Admin – Veeva CRM
PHARMACEUTICALS INDUSTRY
October 2024 - Today (1 year and 10 months)
Antony, France
Context: International launch of the consent management module (among other projects) and Run Management

• Project management for the implementation of healthcare professional consent: User needs gathering workshops, Solution implementation, Stakeholder communication, Design of user guides and training facilitation, and solution run management

• Other projects:
Lightning Migration for about ten countries
Creation and Maintenance of Lightning applications for medical and pharmacovigilance teams
• Solution run management for about fifteen countries

Territory management of medical representatives
Management of medical events, expense reports, and related approval processes
CLM and Document Management: Uploading and publishing documents on tablets
Maintenance of data integration with the medical data provider IQVIA Onekey
Migrate to Flow Salesforce
Maintenance of the Veeva iRep mobile application: Data synchronization issues, Layout management, User access management
Quarterly upload of cycle plans

Environment: Salesforce Sales Cloud / Veeva CRM / Veeva Vault / international context
Project Management Training Salesforce Administration Veeva Veeva Vault
Cegid
Salesforce Functional Lead
SOFTWARE PUBLISHING
March 2024 - September 2024 (6 months)
Lyon, France
Context: Launch of a new currency on the online store to consume Cegid training

• User needs gathering workshops
• Backlog creation and prioritization
• Solution design and impact analysis on existing systems
• Configuration in the solution: Product configuration in CPQ, Product visibility management (Buyer groups, entitlement policies), Creation and maintenance of Salesforce flows, Customization of objects (Product, Account, Order…)
• Demos
• Functional and technical retro-documentation
• Management of development teams based in Mauritius

Environment: Salesforce B2B Commerce / Salesforce CPQ / international context
Salesforce B2B Commerce Cloud Sales Cloud Salesforce Administration Training
Stallergenes Greer
Business Analyst / Salesforce Admin – Veeva CRM
PHARMACEUTICALS INDUSTRY
July 2023 - November 2023 (4 months)
Antony, France
Context: Launch of a Salesforce Lightning medical application and TMA management

• Solution run management for about fifteen countries: Ticket gathering, analysis, and prioritization with the help of subsidiaries
• User needs gathering workshops
• Configuration in the solution: data import/export via Data Loader, territory management, page customization…
• Functional acceptance testing
• Demos and user communication

Environment: Salesforce Sales Cloud / Veeva CRM / Veeva Vault / international context
Salesforce Administration Sales Cloud Training Project Management