Freelancer profile translated to English.

Description

I am a self-entrepreneur specializing in the maintenance, supervision, and operational upkeep of IT systems.

I offer my services to ensure the smooth running for my clients, providing peace of mind when using their tools on a daily basis.

Professional Experience

October 2025 to February 2026: Freelance application support for Intersoft

November 2024 to July 2025: Freelance Level 2 support technician for Klymber

May 2023 to September 2024: Freelance on-site support for the Immaculée Conception school group

March 2022 to August 2022: On-site technician at Econocom

March 2019 to December 2021: Level 2 support advisor at Stackr

November 2016 to November 2017: On-site technician at Hardis

October 2015 to October 2016: On-site support technician at CGI

September 2013 to October 2015: Helpdesk technician at Econocom

October 2012 to September 2013: Data manager at Arkema

IT Skills

- Workstation: Office Suite, Internet browsers, email clients (Lotus, Gmail, Outlook), Active Directory

- Applications: SAP, AS400, PMAD (Landesk, VNC, Team Viewer), Citrix

- Ticket Management: ITSM, HEAT, Easy Vista, Mantis, Access database

- Hardware: PCs (Windows XP, Vista, 7, 8, 10, 11 and Debian), tablets, landline and mobile phones, printers, routers (Cisco), switches

Education

2009-2012: DUT in Computer Science (Web option + Embedded and Mobile Computing option)

2008-2009: Baccalaureate S, Engineering Science option

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Clermont-Ferrand (up to 50km)

INTERSOFT
Freelance Application Support
SOFTWARE PUBLISHING
October 2025 - January 2026 (4 months)
Lyon, France
o Level 2 application support on ERP
o Implementation of satisfaction surveys and ticket analysis
o Deployment of new versions
ERP Satisfaction Surveys Deployment User Support IT Support
kLYMBER
Level 2 Support Technician
CONSULTING AND AUDITS
November 2024 - July 2025 (8 months)
Lyon, France
- Rydge Conseil Client
o Asset Management: bundle preparation, return management, triggering after-sales service
o Level 2 Support: Office automation, business applications, Office suite, mobile fleet
o Participation in the implementation of the IT service following the creation and launch of Rydge Conseil
Microsoft Office IT Support Office Automation User Support Technical Support
IMMACGESTION
IT Technical Support
May 2023 - October 2024 (1 year and 5 months)
Villeurbanne, France

o On-site interventions (office automation, network, hardware, deployment)
o System Administration: Installation, deployment, and configuration of a server on the network
o Creation of batch scripts, GPOs, technical procedures, server printing system
o Training of an intern
Network Administration GPO

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DUT, Informatique
Université Claude Bernard Lyon 1
2012
DUT, Informatique

Thomas Limare

IT Support Technician

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