About Thomas
French
Native or bilingual
English
Native or bilingual
German
Conversational
Experience
- CCCA-BTPIT Support Technician - ApprenticeshipCIVIL ENGINEERINGJuly 2025 - Today (11 months)Paris, FranceHandling daily user support and IT equipment management.L1/L2 Support: hardware and software incident diagnosis and resolutionDeployment, imaging, and configuration of Windows 10/11 workstationsActive Directory Administration: accounts, permissions, and GPOsIncident tracking via ITSM tool, in-person and remote assistanceWriting and updating technical documentation
- Ressources&VousVolunteer - Resource CenterCIVIC AND SOCIAL ORGANIZATIONSFebruary 2025 - February 2025Épernon, FranceVolunteering at a non-profit resource center- Participation in the recovery process.- Sorting and classifying all types of donations: clothing, dishes, books, toys, various equipmentParticipation in the collection and recovery of donated items
- Groupe BPCEIT Support InternDecember 2021 - December 2021Paris, FranceImmersion in the IT environment of a large banking group during an internship.- Hardware maintenance and user incident resolution- Observation of network infrastructures and security protocols- Participation in resolving a network incident, cybersecurity awareness
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Education
- Computer Science BachelorBachelor Informatique
- Final Year - Math & Engineering SciencesLycée Christophe Colomb2025Terminale - Maths & Sciences de l'Ingénieur