Thomas Dupin

• Managed a portfolio of strategic international accounts (key accounts, national pavilions, associations).

• Sold complex solutions through a consultative approach (qualification, argumentation, closing).

• Identified and activated upsell and cross-sell opportunities.

• Used Salesforce extensively for pipeline tracking, opportunity prioritization, and sales reporting.

• Coordinated with Ops, logistics, and finance teams to streamline sales and closing processes.

- Responsible for logistical support and client/exhibitor relations.

• - Managed the client relations team (8 people).

• - Approved and monitored participation files.

• - Oversaw booth setup with sales teams and booth layout on Autocad.

• - Coordinated with internal departments such as logistics, communication, and billing; as well as with external partners like exhibition centers, stand builders, and freight forwarders.

• - Business development: lead generation, contact initiation via phone calls and email campaigns.

Organized Comexposium trade shows (SIAL; Salon de l'Agriculture, Foire de Paris…)

Responsible for the operational management of the business center at 1000 de la Gauchetière, Montreal. Routine management of over 300 physical and digital client accounts.

• Customer relationship management and delivery of exceptional service.

• Coordination and management of the client relations team.