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Thomas DeurdillyTD

Thomas Deurdilly

Building / improving operational systems

€800/day
2 projects
Marseille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Thomas

Do your operations rely on cobbled-together spreadsheets, a limited tool, or a single expert who holds all the knowledge? I build the system that takes over — aligned with your strategy, driven by your organization, and equipped to run as smoothly as possible.

From no-code to custom-built, depending on the need: Ksaar, PowerApps, Make/n8n, Power BI, AI when it's the right tool; Symfony, PHP, API when something specific is required. The tool follows the need, not the other way around.

How I work:
1. I analyze the existing system — processes, workflows, data, dependencies, bottlenecks. Not a three-month audit, but an actionable diagnosis.
2. I design the target state: what needs to be automated, what remains human-driven, where the safeguards are.
3. I build. Really. Code, no-code, BI, integrations — I deliver the working tool, not a requirements document to be quoted elsewhere.
4. I transfer knowledge: documentation, user and admin training, a clean handover. You'll be autonomous afterwards.

My areas of expertise:
- Custom business applications: training management, skills tracking, academy management, portfolio tracking, operational workflows
- Process automation: Make, n8n, AI agents, API integrations
- Reporting and monitoring: Power BI, dashboards, real-time KPIs
- Custom solutions when no-code isn't enough: Symfony / PHP, complex integrations, custom web applications

Daily stack: Ksaar, PowerApps, Power BI, Make, n8n, Symfony, PHP, Google Workspace, Notion, Claude/AI agents.

Beyond the tool, the experience of management: ~15 transformation missions in SMEs/mid-sized companies through my firm (overhaul of financial department IT systems, transformation of finance function in a 3-country/4-division ETI, IT master plans for the public sector), and at Devoteam, managing a €50M+ program (CAC 40, 70+ contributors). I know how to read a complex system because I've managed large ones.

A process that's stuck, a tool that's no longer sufficient, a system to rebuild? Let's talk.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Marseille (up to 50km), Lyon (up to 100km), Paris (up to 50km)

Experience

  • RTND - (Re)Think and do
    Co-founder, Consultant & Trainer
    CONSULTING AND AUDITS
    January 2020 - Today (6 years and 7 months)
    Marseille, France
    • Support for the transformation of the finance function (international industrial mid-sized company)
    • Support for the transition of general management and organizational transformation (Healthcare facility)
    • Management and methodological support for an organizational transformation program (Collection agency)
    • Support for the reorganization of training management and definition of specifications for associated tools (Group of +100 healthcare facilities)
    • Support, tooling, and management of the ecological, societal, and economic strategy (Cosmetics laboratory)
    • Support for entrepreneurs (Incubators)
    • Training of Master's II students in IT strategy management (School)
    • Improvement of project and portfolio management (SME in energy economy and sobriety)
    • Scoping for the implementation of reporting and KPIs (AI Software ETI)
    • Study and development of complete Mobile & Web information systems to manage customer and supplier relationships (Insurance Broker)
    • Support for the organizational and IT transformation of the finance department (Neobank)
    • Support for the definition of a "managerial path" training plan and support for organization and governance (Association of healthcare facilities)
    • Operational organizational transformation (tools + workflows) for the complete production of various weekly, monthly, and special editions (Cultural Magazine)
    Digital Transformation Project Management Organizational Consulting Tool Design IT Architecture
  • ZeOF
    Co-founder, Director of Operations and Pedagogical Director
    EDUCATION AND E-LEARNING
    June 2023 - Today (3 years and 2 months)
    Marseille, France
    Creation or improvement of the pedagogical engineering of modules, programs, and internal or external academies on:
    • Alignment with real needs from the field
    • Alignment with objectives, content, and validation of learning outcomes
    • Sequencing of assessments, theory, practice, tutoring, validation of learning outcomes, refreshers, group or individual sessions...
    • Sourcing and coordination of various stakeholders (management, HR, operational staff, funders, training organizations, certification bodies if applicable, ...)
    • Operational management and coordination (attendance tracking, content quality, tutoring, funding, document retrieval, ...)

    Improvement of internal or external training processes (Qualiopi):
    • Creation or improvement of Skills and Career Management (GEPP)
    • Creation, improvement, or alignment of the training plan with GEPP / field needs
    • Creation, improvement, or management of tools and processes (registration management and tracking, logistical and administrative management before, during, and after training, ...)
    • Compliance management and regulatory monitoring

    Creation, support, or delivery of custom training such as:
    • Designing and implementing a CSR approach based on the sector, processes, and challenges of an organization
    • The management foundation (with support on the organization's tools, processes, culture)
    • Specific business development for the organization's products / services and processes
    • ...
    Training Educational Materials Pedagogical Engineering Process Optimization Operational Efficiency
  • Winlink
    Organization Consultant > 2015 Then Board Member Since
    CONSULTING AND AUDITS
    May 2013 - Today (13 years and 3 months)
    Marseille, France
    Board Member

    Oct 2015 - Present · 10 years 8 months

    🚀 Strategic Steering & Pivot: Co-management of the company's major transformation: shifting from a service company to a SaaS editor. Active participation in Board decisions (Strategy, Investments, HR).

    📊 Operational Management (DGO):
    • Supervision of client operations (+1500 users).
    • Budget arbitration and product roadmap definition.
    • Integration of CSR issues into the business model and compliance management.

    💼 Consulting Expertise (Healthcare Sector): Management of complex organizational diagnostics for groups of establishments (360° Audit, governance recommendations, mergers).

    Organization Consultant

    May 2013 - Oct 2015 · 2 years 6 months

    • Conduct and management of 360° diagnostic missions (Public and private social and healthcare establishments: EHPAD, SSIAD, Day Care Centers, Associations, Mutual Insurance Companies, ...)
    • Support for business transfers (buyers and sellers)
    Health Diagnosis merger acquisition sales management Team Management

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Education

  • General Management
    Georgetown University
    2014
  • Master II - Business Administration and Management
    Université de Versailles Saint-Quentin-en-Yvelines
    2014
    Gestion des Entreprises et Management des Organisations

Certifications

  • PRINCE 2
    Global Knowledge
    2019

Skill set

Categories