Freelancer profile translated to English.

Description

Experience designer for over 5 years, I specialize in healthcare and hospital design and transformation of public institutions (AP-HP, GE Healthcare, Servier...).

I have worked internally (Organization and Innovation Designer, institutional project manager) and externally (healthcare design consultant). I have worked closely with professionals (healthcare professionals, technical teams, administrative functions) which has given me increased knowledge of the hospital world.

I also have experience in agencies on broader subjects: tel-co (Orange), airports (ADP), public social spaces (Mairie de Paris), banking and insurance (BPCE)... I am therefore not closed to projects that fall outside of healthcare, I am primarily interested in the complexity of a problem.

Having worked in both agencies and companies, I understand the issues of large groups very well.

I place great importance on field research and the analysis of this data, as well as experimentation protocols, to arrive at a truly deployable solution supported by the actors on the ground.

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 10km)

Raiselab
Open Innovation Consultant
MEDICAL
May 2022 - April 2023 (11 months)
Project Management Consulting User Research Workshop Facilitation Open Innovation Healthcare Design
AP-HP
Organization and Innovation Designer
MEDICAL
December 2019 - Today (6 years and 6 months)
Paris, France
Organization and Innovation Designer
Management and coordination of over 30 design missions within the GHUs of the APHP.

Responsible for design within the Strategy and Transformation Department (DST)

- Design project management for the various CHUs
- Management of design school/agency partnerships
- Participation in the structuring of innovation within the APHP

Institutional Program "Accueil": Rethinking the reception of patients and their relatives at the hospital
Coordination of various experiments in all GHUs.

- Improvement of signage: design of an institutional charter for accessible signage
- Improvement of information and the medico-administrative pathway: in collaboration with the DEFIP, work on online admission and pre-admission / digital patient pathway.
- Improvement of spaces: design of reception areas more adapted to the needs of patients

Innovation referent at FASTLAB (DSI): designing innovative solutions to improve the daily lives of caregivers:

- SAU application project: application
- Caregivers Project
- Chronic Diseases Project

Innovation referent within the Sustainable Development team
- Rethinking waste management within care services
- Improving the patient pathway for eco-maternity wards and promoting awareness of environmental issues

PROJECTS:

- Design of the APHP's institutional hospital signage charter
- Caregivers at AP-HP - Report after 2 years of experimentation
- GAM and Pre-admission deployment (DEFIP)
- SAU application project (FastLab of the DSI)
- POMA at HEGP - Improving the medico-administrative pathway
- COVIDOM - Covid period
- REINE Building - HENRI MONDOR (Resuscitation)
- Emergency and Imaging - Ambroise Paré
- NECKER - Medico-Administrative Pathway
- Charles Foix - SSR Department - Caregivers
- Pre Admission / Admission - DEFIP
- Eco-Maternity - Pedagogy
- Cochin Ophthalmopole - Signage for the visually impaired
- COCHIN / BROCA Telephone Standards
Project Management Service Design User Experience Design (UXD) Ideation User Research User Testing User Research UX Design Agile Methodology Innovation Management Innovation Strategy
Fastermakers
Service Designer
CONSULTING AND AUDITS
August 2019 - December 2019 (4 months)
Paris, France