Thomas B.

As Technical Department Manager, I was responsible for the technical and administrative management of 6 sites in Tarn, including interventions in Building Technologies (TCE) with strict standards for public access buildings (ERP) and sleeping accommodations.

My responsibilities included:

Technical and administrative management of sites: monitoring installations, preventive and corrective maintenance, contract and service provider management.

Coordination of TCE interventions (electricity, plumbing, heating, ventilation) in compliance with ERP standards and specific regulations for sleeping accommodations.

Fire safety manager: implementation and monitoring of safety protocols, management of fire safety equipment, and coordination of a team of 3 dedicated individuals.

Planning and monitoring of interventions: organization of schedules, emergency management, and ensuring the compliance of installations with current standards.

Use of AGEVAL software (upcoming) to optimize technical intervention management, equipment monitoring, and maintenance planning.

Collaboration with various stakeholders: close collaboration with site managers, external service providers, and control departments to ensure the compliance and safety of installations.

As an Account Manager at CRESPY, I managed projects with a turnover of €1.5 million, overseeing a team of 9 employees and several subcontractors. My role involved supervising various construction sites for clients as diverse as EHPADs, the army, schools, private individuals, local authorities, and medical practices. Each client type presented unique challenges, whether regulatory, logistical, budgetary, or human. Here is a summary of the main challenges encountered, solutions implemented, and skills acquired.

1. Adaptation to Specific Standards and Regulations

Challenges

Each sector imposes strict standards:

EHPADs and medical facilities: hygiene and accessibility standards.

Army and barracks: enhanced security and logistical constraints.

Schools and public institutions: compliance with ERP and PMR accessibility standards.

Private individuals: personalized expectations and often limited budgets.

2. Management of Expectations and Communication

Challenges

Expectations vary greatly depending on the client:

3. Coordination of Subcontractors and Suppliers

Challenges

Logistics can be complex:

4. Budget Adherence and Cost Optimization

Challenges

Budgets are often tight, and unforeseen events can lead to cost overruns.

Solutions

5. Team and Human Resources Management

Challenges

Team versatility: some sites require very specific skills.

Temporary worker turnover: difficult to maintain consistent quality.

6. Client Satisfaction and Deliverable Quality

Challenges

Each client has a different vision of quality:

Private individuals: highly demanding regarding finishes.

Local authorities: prioritize durability and compliance with standards.

At Ramond Maçonnerie, I managed heritage restoration projects (budgets > €300k) and developed complete mastery of traditional masonry techniques, including:

Creation of openings, installation of steel beams.

Roof and carpentry work.

Raising walls, formwork, and pouring concrete slabs, columns, and elements.

Installation of technical floors.

Swimming pool construction.

My added value was particularly evident on heritage sites, where I was responsible for:

Ordering materials and managing deliveries.

Reporting and administrative follow-up.

Management of temporary workers and teams.

Coordination of service providers.

Main projects led:

Renovation of locks on the Canal du Midi.

Complete restoration of the Vauban Vault in Cammazes.

Rehabilitation of Toutens Castle.

By the end of my tenure, I was recognized for my rigor, technical expertise, and ability to manage complex projects.