About Thomas
French
Native or bilingual
Experience
- Cabinet d'AvocatLegal AI AssistantDecember 2025 - January 2026 (1 month)Specialist in automation for legal professions, I help lawyers and notaries free themselves from repetitive tasks through tailor-made AI agents (24/7 telephony, appointment management, and prospecting). My approach begins with a free audit of your firm to identify your low-value-added automatable processes. I then design your intelligent assistant to qualify your cases and manage your calls autonomously. This saves you precious time each week while ensuring immediate responsiveness to your clients.
- AvocateAI Phone Agent (Voice Bot)November 2025 - December 2025 (1 month)A real estate law firm received over 30 calls per day. The firm was losing considerable time filtering unqualified calls, answering recurring questions about fees, and scheduling appointments, while missing important prospects after closing hours.Quantik's Solution:We deployed an intelligent AI Phone Agent (Voice Bot), directly integrated into the firm's switchboard.Actions Taken:Call Flow Audit: Identification of the 5 most frequent call reasons and case qualification criteria.AI Agent Design: Creation of a natural and professional response scenario, capable of understanding legal emergencies.Process Automation:Qualification: The AI asks for the nature of the dispute and verifies if the case matches the firm's expertise.Appointment Scheduling: Real-time synchronization with the calendar (Calendly/Outlook) for qualified prospects.Data Collection: Automatic sending of a structured summary via email to the lawyer after each call.Results & Transformation:Zero Missed Calls: The firm now answers 24/7, even on weekends.Time Savings: The lawyer recovered 12 hours per week previously dedicated to telephone reception.Productivity: 100% of calls reaching the lawyer's desk are now qualified and ready-to-handle cases.Client Satisfaction: Immediate handling of prospects, reinforcing the firm's image of responsiveness and modernity.
- RenaultAutomation Project Manager, Agents and AISeptember 2024 - Today (1 year and 9 months)Lisbon, PortugalLeading an automation project within the Operations Directorate (Operations Coordination Service).Project management for automation from scope definition to delivery• • (solution selection, coordination). Creation of GPTs for data analysis and automated report & insights generation. Process automation with Python and Power Query (collection, processing, consolidation). Deployment and maintenance of BI dashboards on Spotfire (KPI monitoring, performance analysis). Close collaboration with business and technical teams (integration, data reliability). Monitoring results and measuring the impact of automation on workflows.
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