Freelancer profile translated to English.
Back to original languageAbout Thi My Lien
Welcome to my profile!
With an atypical and stimulating background across all types of projects (business application, mobile, marketplace, platform) in numerous sectors (telecom, sports events, real estate, arts, associations), I am passionate about leading innovative and impactful projects. My mission is to master the management of your project and best meet your users' needs. Motivated by your ambitions and challenges, I would be delighted to help your project grow. 🤝
Depending on your needs, I can intervene at different levels:
⚙️ Scoping
○ Co-creation workshop
○ Product vision and strategy consulting
○ Organization and tools for optimized productivity
💡 Ideation
○ Divergence exercise facilitation
○ Benchmark, mood board
○ (Re)branding, Brand Sprint
○ Co-design of solutions with the design team
🎨 Production
○ User Story writing
○ Backlog management and tracking
○ Product Roadmap
○ Sprint monitoring (quality, cost, deadlines)
○ Functional testing
🚀 Delivery
○ User Testing
○ Continuous improvement, maintenance in operational condition (MOC) and post-delivery support
○ Iteration management
○ Reporting, deliverables, and analysis
✨ Multi-skills:
9+ years of project management: scoping, steering, and coordination
3+ years in digital projects and digital transformation using Agile methodology
5+ years in team management (3 to 10 people)
📝 Preferred sectors:
5+ years in digital
5+ years in telecommunications
3+ years in events
🎬 Key projects: FTTH Sharing, SFR Business Team, Cassiopae ERP, DT-DICT Regulation Platform, Reconomia Marketplace, FormaSup platform, GENFIT HRIS, Lesaffre HRIS, etc.
🛠 Tools:
Notion, Miro, Figma, Slack, Google Suite, Trello, Zeplin, Wordpress, Prestashop, Adobe Suite, Azure.
🧘🏻♀️ Soft skills: kindness, organization, rigor, adaptability, initiative, listening, communication, and teamwork.
French
Native or bilingual
English
Conversational
Can work on-site
Lille (up to 30km), Paris (up to 20km), Lyon (up to 10km), Troyes (up to 20km)
Experience
- 9troisquartsIT Project ManagerSOFTWARE PUBLISHINGOctober 2022 - April 2023 (5 months)Villeneuve-d'Ascq, FranceWeb agency that designs and develops business applications to simplify the lives of organizations and employees. I had the opportunity to work on impactful projects for users.
- Challenge, gather, and write business needs into user stories for the development team
- Measure, prioritize, plan, and estimate development project features (HR, training, industry)
- Steer, monitor, and optimize the product backlog, from supporting the solution launch to user adoption
- ReconomiaIT Project ManagerRETAIL (SMALL BUSINESS)January 2022 - July 2022 (7 months)59155 Faches-Thumesnil, FranceNew startup within United B aiming to create a technological intermediation platform to connect sourcers and repairers of refurbished large home appliances to reduce environmental and societal impact.
- Scope the functional needs of the technological platform: business process, RFP for B2B marketplace editors and integrators, cross-functional workshop
- Steer, monitor, and prioritize features on the roadmap for MOC with the partner of the second-hand B2C marketplace Reconomia.fr, focusing on business backend and user frontend experience
- Coordinate partners on new features: Adyen, Akamai, and Webkul modules facilitating the purchase of refurbished products
- Respond to the evolving needs of business teams: electronic signature, chat, and product CRM benchmark
- Groupe NATProduct Pole Manager - Product OwnerCIVIL ENGINEERINGOctober 2020 - August 2021 (11 months)Seclin, FranceCreation of the Guichet Emprunts and Traversées platform for SNCF Réseau and deployment of the back office DA version upgrade.
- Support the client on all their business processes (user flow, journey flow, UX workshops) and co-formulate the product vision based on user needs.
- Design and facilitate collaborative workshops to define the product internally to assess feature relevance.
- Ensure product vision by optimizing the customer journey: challenge mock-up proposals on Figma in collaboration with the designer.
- Unite cross-functional teams (technical, sales, marketing, communication) on the platform's features.
- Scope the needs and expectations of internal and external users for the new digital products of the dictassistance.fr platform.
- Manage and develop the skills of a UX designer, web designer, and technical-functional tester team.
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Education
- Professional License, Level 2 Certified Title, Multimedia Project Manager, Digital and Media/Multimedia CommunicationDigital Campus2017Licence Professionnel, titre certifié niveau 2, Chef de projet multimédia, Communication numérique et média / multimédia
- Master's Degree in Profit Center Management, Product Manager SpecializationIFAG Lyon2009Mastere Management Centre de profit, Spécialisation chef de produit