Freelancer profile translated to English.
Back to original languageAbout Thierry
With a successful professional background in various sectors and companies of different sizes, I can bring you my operational expertise for your back-office organization and customer service improvement challenges.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- INSTITUT CATHOLIQUE DE PARISSecretary GeneralFebruary 2020 - September 2023 (3 years and 7 months)Paris, FrancePrivate Higher Education Institution of General Interest400 permanent staff, 1000 temporary staff – Budget €50MManagement of the budget by delegation from the Chairman of the Board of Directors Management of the teams: Finance (6 people), General Services (20 people), Information Systems (20 people), Human Resources (12 people), Planning (5 people), One-Stop Shop (4 people) COVID-19 Management: Distance learning provided from the 1st day of lockdown (+35% enrollment in the first year for the 2020-2021 academic year) Creation of the One-Stop Shop providing better service to students (Monday to Friday from 8 AM to 6 PM – 20,000 tickets in the 1st year with an 80% response rate by the One-Stop Shop) Negotiation of leases with dioceses and work for ERP compliance (Reims Opening in Sept 2021: +500 students for the 2023-24 academic year – Rouen Opening in Sept 2023 with 115 students) Continuous improvement of the social climate (Quality of Work Life barometer – Skills Development Plan representing +3% of MS – Transparency with elected officials – Development of managerial skills and internal promotion with the establishment of career paths) Negotiation within one year of the company agreement taking into account the specific issues for researchers highlighted by the barometer and an external audit.
- Délégation Unédic AGS.Secretary GeneralCIVIC AND SOCIAL ORGANIZATIONSSeptember 2019 - January 2020 (4 months)Paris, France230 people – 15 regional agencies - Budget €45M - Annual advances: €1.5MManagement of the teams: Finance (2 people), General Services (4 people), Information Systems (7 people), Human Resources (5 people)Relations with elected officials and trade unionsEstablishment of a multi-year plan for information systemsRelocation of the Paris headquarters
- Groupe MAISONNEUVE.Secretary GeneralCIVIL ENGINEERINGSeptember 2011 - February 2019 (7 years and 5 months)Lille, FranceSeptember 2017 - February 2019: Manager of Les Compagnons de la ConstructionManagement of the entity: 2 Trades: Structural work (30 people) and Plastering (20 people) Maintenance and development of the plastering activity by seeking new partners. Development of collective structural work activity. Diversification of prospects and partnerships. Doubling of turnover in the first year, mainly thanks to the conclusion of collective housing contracts in structural work.September 2011 - August 2017: Secretary General of Groupe MaisonneuveManagement of the Individual Housing and Companions Construction division (50 people excluding companions)Overhaul and consolidation of sales and technical teams with the aim of uniting around the group's values. Maintenance of activity and development of brand awareness.
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Education
- DESS in Management ControlUniversity of Paris Dauphine1985DESS de Contrôle de Gestion
- Higher Diploma in Accounting Studies (DECS) and Higher Certificate in Law and TaxationInstitute of Chartered Accountancy1984Diplôme d'Etudes Comptables Supérieures (DECS) et Certificat Supérieur Juridique et Fiscal