Freelancer profile translated to English.

Description

My name is Thierry, my 4 years of experience as an on-site support technician and technical referent with various companies and beneficiaries have allowed me to develop my skills and increase my knowledge of customer needs and adapt to all environments.

Furthermore, technical problem-solving and IT project management are also skills that I possess and have put to good use.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Renault
Migration support technician
AUTOMOBILE
March 2025 - December 2025 (9 months)
Guyancourt, France
Migration of existing workstations to W11.
Workstation preparation: mastering and installation of tools
Handover of the migrated workstation to the user, support.
Use of SCCM and AD
Preparation of new machines and replacement of obsolete ones.
Check-in & check-out workstation management
IT stock and after-sales service management
System Center Configuration Manager (SCCM) Active Directory
Les Apprentis d'Auteuil
On-site support technician
EDUCATION AND E-LEARNING
December 2024 - January 2025 (1 month)
Mastering and preparation of workstations
AD management of workstations
User assistance following intervention request tickets
Configuration, preparation, and provision of tablets to users
Verification or replacement of routers, switches
Network cabling
Verification and intervention on peripherals and other equipment: connected whiteboard screens, video projectors, printers
Active Directory Microsoft Intune
Experis
On-site support technician
DIGITAL AND IT
March 2023 - August 2024 (1 year and 5 months)
Management of intervention request tickets for checkout equipment
Outgoing calls to verify and identify the incident with the requester
Incoming calls for support to field technicians, resolution according to the procedure to follow
Entry of the intervention request for the field technician and ordering of related parts
Operation and intervention on servers
Remote