Thierry Malo

- Creation and facilitation ofHot Sync— regular inter-team Tech workshops reducing silos: establishment of a safe space for discussion where each team worked in isolation. Impact: burnout prevention, tension reduction, better mutual understanding between teams.

-Strategic liaisonbetween management and Tech teams: gaining clarity on management's intentions, transparency on all matters, preventing delays on cross-team features (BYOC, Teams integration, mobile portability).

-Clarification of strategic steeringin conjunction with the CTO: implementation of alignment rituals, appropriate monitoring indicators, and clear governance mechanisms for SRE, Data, and Innovation teams. Impact: increased visibility on key issues, proactive identification of blocking points.

-Integration of the Innovation teaminto the Tech department: organization of cross-functional demonstrations (project ringover-statistics-views) bringing together Tech, Product, and DevOps teams. Impact: breaking down silos of the Innovation team, previously isolated from the rest of Tech.

- Steering theDevelopment Environmentproject: overall coordination involving developers, DBAs, QA, and Security teams to transform the software lifecycle beyond simple machine provisioning — improvement of practices and delivery quality.

- Facilitation of theAI Chatbotproject: first collaboration between the Innovation, Security, and SRE teams — bringing together stakeholders and identifying the most suitable solution for the Ringover context in the absence of clear direction.

- **Structuring of the cybersecurity division**: creation of the division (3 people), support for the new manager in their onboarding, and training of teams in IT security. Impact: smooth knowledge transfer, continuity of cyber governance.

Assisting with organizational restructuring to best leverage agile methods.

- Training in distributed and collaborative management.

- Support for organizational transformation projects.

- Design and facilitation of workshops: workshops, Design Thinking, Holacracy.

- Client relations and project management.

- Structuring and tooling of delivery.

- Training developers in software architecture.

-Selp Digital(client) — GMV2 Project: redesign of the voucher attribution platform for a major furniture brand — developer on this project. *(stack: PHP, Slim Framework, Bootstrap, Twig, MySQL, AWS, MVC, DDD, SOLID)*

-Adiate(client) — Design of the school transport management tool.