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Thien-An NguyenTN

Thien-An Nguyen

Digital Consultant

€800/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Thien-An

With a scientific background, I have built 12 years of experience in consulting, particularly in IT project management, primarily for clients in the Banking and Insurance sectors.

The diversity of missions and roles held has given me a good understanding of IT system challenges and interactions. This has led me to gradually specialize in digital transformation.

Attentive to clients and new trends, and with a spirit of continuous improvement, I enjoy learning new things and then applying them in a professional environment.

< My Strengths >
- Excellent adaptability, quickly operational
- Multicultural environment, multidisciplinary subjects
- Coordination, conversion of information between experts from different fields
- Management, ability to unite and foster team spirit

< My Mindset >
- Creativity and innovation ü Customer satisfaction
- Results-oriented
- Excellence
- Conviviality in the work environment ü Rigor and sustainability
  • English

    Fluent

  • French

    Native or bilingual

  • Vietnamese

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • COGNITWEAVE
    Chief Executive Officer
    CONSULTING AND AUDITS
    April 2018 - Today (8 years and 2 months)
    Paris, Ile-de-France, France
    • Creation of the company COGNITWEAVE for the development of an e-Health project on loss of autonomy and assistance for the elderly, in partnership with Concept IT.
    • In parallel, offering services as an independent Product Owner, Project Manager, Business Analyst, PMO with expertise in digital transformation since 2020.
    e-Health silver economy autonomy Consulting Product management Project management
  • Dassault Aviation
    SCRUM / PMO
    AVIATION AND AEROSPACE
    November 2022 - October 2025 (2 years and 11 months)
    Saint-Cloud, France
    Context
    Within the 3DLab team of DGSI: Program for optimizing business processes and redesigning associated IT processes, used to configure and specify the interiors of private jets (FALCON models). This program addresses 2 strategic needs for Dassault Aviation Civil & Dassault Falcon Jet:
    1. Prepare for the arrival of the new 10X model, whose data is incompatible with current tools,
    2. Upgrade aging applications by leveraging company standards.

    Missions
    ✓ Implementation of "agile" concepts in the management of various projects:
    o Organization of teams and their rituals,
    o Assistance in designing and writing requirements in the form of "User Stories",
    o Assistance in prioritizing, segmenting, and scheduling development
    ✓ Coordination and facilitation of multi-site workshops (Saint Cloud, Mérignac, US)
    ✓ Participation in the analysis of the existing system, modeling of business processes and associated IT processes during the pre-project phase
    ✓ Collection and consolidation of new business needs (France / US) to be integrated in compliance with company standards (security and design) – Assistance in writing User Stories and the architecture document
    ✓ Proposal of application mockups, the overall architecture diagram, and its data model
    ✓ Participation in acceptance testing, business demos, and change preparation
    API Database Management IT Architecture Process optimization PLM
  • Stokomani
    PMO SI E-Commerce / ClicknCollect
    RETAIL (LARGE RETAILERS)
    January 2021 - June 2022 (1 year and 5 months)
    Creil, France
    <Context>
    Within the IT Department Study: Support for a discount retail chain in its digital transformation project for implementing unified commerce

    <Missions>
    • Transversal coordination of various stakeholders across 5 major workstreams:
    o Offer & Catalog
    o Stocks & Procurement
    o Customer & Store
    o Logistics
    o Dashboard & KPIs
    • Monitoring of IT perimeter progress (selection, ordering, and deployment of in-store equipment – 119 stores –, application deliveries from service providers, availability of data flows between applications)
    • Reporting and dashboard for the steering committee (sponsor)
    • Facilitation of project steering committees, IT referent for various management committees
    • Mediation with various external service providers (monitoring of projects and evolution requests)
    • Consolidation of business needs, writing of functional specifications and unit tests:
    o Order pickup applications (PDA & tablet),
    o Decision-making rules in the data flow
    o Harmonization of rules by distribution channel
    • Feasibility studies
    o In-store delivery
    o Loyalty card
    o Payment connectors (Paypal, Oneprepaid)
    • Configuration of third-party applications (Proximis BO, PIM)
    • Business support in writing acceptance test plans, conducting functional tests, and providing tutorials
    • Active participation in the redesign of business processes (Order preparation workflow and customer order pickup workflow)
    • Business process modeling and RACI matrix development
    *. Level 2 support activity for the entire e-Commerce domain


    <Stakeholders involved in coordination>
    - 5 business departments (Offer, Procurement, Marketing, Operations, Finance)
    - 6 service providers (Zen’to, Proximis, Waisso, Sodilog, C-logistics, Ingénico)
    - Stokomani IT Department team (production, data flows, studies, applications, infrastructure, security)
    Project management E-commerce ClicknCollect Flow management Cross-functional team coordination Knowledge Management Business analysis SAAS Proximis PIM Zendesk Ingineco ERP CSV JMS Microsoft Office Atlassian JIRA Invision Microsoft Sharepoint Customer Relationship Management (CRM)

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Education

  • SAFe® 5.0 Practitioner
    Orsys training
    2020
  • AI Training: Economic stakes and application domains of AI
    Codataschool
    2020

Certifications

  • SAFe 5.0
    SAFE

Skill set

Categories