Thiebault Braga Pereira De Barros

Customer service management via email and calls in a warehouse office for major French Automotive Distribution Groups (Norauto, Feu Vert, AD, Stellantis...). Order entry, communication on technical, commercial, and logistical terms. Follow-up of billing, respecting monthly objectives set by sales representatives (management of invoices, credit notes, block credits...). Application of promotions. Transfer of requests to relevant departments (disputes, sales, carrier, finance, warehouses, factories...). Customer follow-up and management of technical problems in case of malfunction (e.g., delivery problem), being the sole representative of my client portfolio, reporting my activity to sales managers on order follow-up.

Physical reception of patients at the external consultation admission department, registration of patients with appointments, patient database management, liaison with various healthcare professionals, call and email management, appointment management and patient orientation within the hospital.

Cognizant (Human department) analysis of Google Ads ads, labeling and flagging them in case of non-compliance with Google's policy so that advertisers can correct their publications to be displayed on Google Ads. Accenture (Marketing Department): Relationship with advertisers via email, chat, and inbound/outbound calls, to assist them with their marketing to publish their products and services on Google Ads, advise them on their strategies, and assist them with technical issues.