Thibaut Uhl-Meyer

I spent half a year in an ultra-transversal team at the leader Insurance company of individuals and professionals in Luxembourg between Change Management, Insurance Business model Innovation, Digital transformation & Automation, Improvement of processes to help business ligns, testing & software follow-up

Working within the financial industry at Deloitte Luxembourg for international clients in the insurance sector (Retail Life, Health, EB, P&C, Wealth).

Clients : AXA, Cardif, Generali, Swisslife

Rôles :

IT Product Owner / IT Project Manager :

- PMO / PM

- Strategy & Management consulting, SteerCo & C-level reporting

- Stream leading, management of the budgets, deadlines & milestones

Business Analyst :

- From IT specifications to developments lead

- Analytical phases on business problematics, iteration, solution assumptions

- in-depth Analysis of the Organisation architecture, (re)design of the governance

- Revenue & interdependencies definition

- MVP definition

- Impacts assessment & Tool scaling (Business, IT and Strategy levels)

Business Transformation (Finance, IT & Data)

- Data Migration (Mongo/Oracle)

- Integration in the existing IT architecture

- Replatforming (>25m€) with IT and operational impacts

- Project implementation : Requirements analysis, IT architecture, change managmt

- Processes optimisation : End to End on the Life/Health Insurance operational chain + Definition of procedures & flowcharts for operational optimization

- Data Warehouse As-Is/To-Be

Test Manager

- Defining & Managing testing strategies/teams

- Test analysis for IT implementations (US definition, requirements, defects follow-up, integrations, change requests)

- Prod follow-up, acceptance criteria, provider/client alignment

Business Owner

- Set-up & enhancement of new financial products (invest, protection, credit, loan, health, auto, EB)

- Business case, roadmap, definition & implementation

- Risk assessment

- Strategy & Value proposition

- Strong written & reporting skills

- Due Diligence (PRIIPs, IDD, MiFID, AML/CTF)

Innovation & Strategy

- Business Model Innovation & Business Dev

- Web3 (Tokenization, DeFi, NFTs, lending/staking, ...)

- Social Ads (Multi-channel strategy, e-commerce, growth, CRO, SEO, UGC, ..)

- IA, Automation tools, prompting

Typical internal transformation with process analysis, optimization, stakeholder management, and IT alignment.

1. Assessment & Analysis

Map existing business and IT processes.

Identify inefficiencies, bottlenecks, and areas for improvement.

Gather stakeholder input and analyze current performance metrics.

2. Gap Identification & Benchmarking

Compare current processes against industry best practices and Swiss Life standards.

Highlight gaps and improvement opportunities.

3. Solution Design & Optimization

Develop optimized process models, including automation and digitalization opportunities.

Propose new workflows, tools, and systems to enhance efficiency and compliance.

Ensure solutions align with Swiss Life’s strategic objectives and regulatory requirements.

4. Stakeholder Engagement

Collaborate with business units, IT teams, and stakeholders to validate proposed changes.

Facilitate workshops to gather feedback and ensure buy-in.

5. Implementation Planning

Define change management strategies and roadmap for process redesign.

Coordinate with IT and business teams to plan deployment and integration.

6. Process Automation & IT Enablement

Identify automation opportunities (e.g., RPA, BPM tools).

Support the implementation of new IT systems or enhancements to existing ones.

7. Monitoring & Continuous Improvement

Establish KPIs to measure process performance post-implementation.

Monitor the impact of changes and refine processes as needed.

8. Documentation & Reporting

Document new processes, workflows, and system configurations.

Prepare reports for management on progress, benefits, and lessons learned.