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Thibault RicardTR

Thibault Ricard

Senior IT Project Director / Transition Manager

€900/day
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Thibault

IT Project Director / Transition Manager, with 17 years of experience in leading digital transformation programs and critical service centers, in complex and international environments. Specialized in taking over at-risk systems, securing contractual commitments, reversibility of large-scale TMAs, and managing multi-stream portfolios with high business stakes.

Recognized for his ability to structure effective executive governance, manage large supplier ecosystems, make decisions under constraints, and restore operational performance in high-pressure contexts. Engaged in project management, transition, or recovery missions, with a strong commitment to results.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 40km), Puteaux (up to 30km)

Experience

  • SUEZ
    IT Transition Manager – Large-scale TMAs & Strategic Reversibility
    July 2025 - Today (1 year and 1 month)
    Puteaux, France
    Securing, stabilizing, and managing a strategic program for large-scale TMAs with very high business and operational stakes: 105 applications (>100 FTEs) in a multi-vendor and international environment (France / Morocco / India).

    Taking over a complex system in a sensitive situation with rapid governance control, securing critical milestones, and managing risks in a context of partial reversibility and offshoring.

    Coordinated management of the entire ecosystem (outgoing and incoming providers), prioritization by critical paths, structuring decision-making, and aligning stakeholders on outcome objectives.

    Design and facilitation of executive governance (operational and strategic), with concise CIO reporting and management by transition, reversibility, and skill development KPIs.

    Securing critical IT programs and structuring a service center delivery model with outcome commitment: backlog management, skills, and deliverables, up to preparing for operational handover.

    Intervention in uncertain and high-pressure contexts, with the ability to decide, arbitrate, and secure the trajectory in constrained environments (planning, dependencies, contractual and operational stakes).

    Extension of the mission post-transition to secure the handover and sustainable performance: consolidation of contractual and operational governance (Quality Assurance Plans, quote frameworks, securing SLAs and forecasts) and targeted support for managers in sensitive areas to reduce residual risks and anchor performance beyond the transition.
    Transition Management Program Management Budget Management Change Management Project Management
  • SII
    Senior Project Director / BID Manager
    June 2024 - June 2025 (1 year)
    Puteaux, France
    Management of complex bid responses for large-scale IT systems, with direct responsibility for structuring commitments, operational feasibility, and the governance of proposed programs.
    • Strategic Bid Management: Leading responses to major tenders (Markets up to €240M, Service Centers up to 120 FTEs). Management of strategic Go/No-Go decisions (risk analysis, SWOT, profitability).
    • Transformation & Methodology: Co-construction and deployment of delivery standards for the SII Group (CDS Models, Agile Frameworks). Definition of performance KPIs and engagement models.
    • Community Facilitation: Co-creation and leadership of the Agile community for SII IDF, promoting best practice sharing and manager skill development.
    Bid Response RFI/RFP Project Management Budget Management
  • TotalEnergies SE
    Project Director / Transition Manager – Service Center Transformation
    ENERGY AND UTILITIES
    April 2021 - May 2024 (3 years and 1 month)
    92800 Puteaux, France
    Management and stabilization of a strategic HR IT service center at the French and international level, within a fixed-price, contractual commitment, and nearshore context:
    Multi-site (Paris / Tunis) – Critical IS (payroll, HR, training).
    • Ability to take over, stabilize, and secure an existing system: controlling a critical service center, securing contractual commitments, service quality (SLA), and operational continuity.
    • Leadership of multi-stakeholder and multi-site teams: cross-functional management of IT, business, and provider teams, Paris / Tunis coordination, workload variation management, and stakeholder alignment on outcome objectives.
    • Governance and strategic management: facilitation of steering committees, concise reporting to the client, contractual and operational decision-making in a context of tight budget constraints.
    • Mastery of critical IT programs and outcome commitment: financial management of the service center (costs, margin, forecasts), delivery performance optimization, and transformation of activities into contracted work units.
    • Uncertainty and continuous improvement management: launch and management of a continuous improvement program (audit, SMART objectives, weekly monitoring), process optimization, and sustainable system security.
    • Methodology and management structuring: coaching of project managers and Scrum Masters, clarification of roles and responsibilities, industrialization of management through indicators and tool-based reporting (SLA, billing, quality).
    • Transformation of the delivery model towards outcome commitment: support for the contractual and operational shift to measurable commitments, securing France / Tunis delivery, aligning practices, ensuring operational flow reliability, and reducing nearshoring risks.
    Project Management Team Coaching Agile Coach Budget Monitoring Transition Management

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Education

  • Engineering Degree, Computer Science specialization, Systems and Software Architecture and Engineering (AISL) option
    Conservatoire National des Arts et Métiers
    2012
  • Engineering Degree, Computer Science specialization, Computer Science, Modeling and Optimization (IMO) option
    Conservatoire National des Arts et Métiers
    2009

Certifications

Skill set

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