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Thibault DupréTD

Thibault Dupré

IT Support Technician

€230/day
Bordeaux, FR
3-7 years
Incident Management
Ticket Management
User Support
IT Asset Management
Office 365 Administration

Average response time: 1 hour

Freelancer profile translated to English.
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About Thibault

I am a young freelance IT professional looking to enrich my skills.
Being a very serious and motivated person who takes my work to heart,
I would be delighted to collaborate with you.
Real Estate
Gaming and Animation
Digital Business Models
Civil Engineering and Infrastructure

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Bordeaux (up to 30km)

Experience

  • FayatIT
    Proximity IT Support Technician
    CIVIL ENGINEERING
    March 2026 - Today (3 months)
    Bordeaux, France
    -Processing of Matrix42 tickets.
    -User account management.
    -Preparation and delivery of computer workstations
    N-2 Level
    Matrix42 FastViewer Google AdManager Ticket Management User Support
  • Asobo Studio
    IT Maintenance and Support Technician
    VIDEO GAMES AND ANIMATION
    April 2024 - September 2025 (1 year and 5 months)
    Bordeaux, France
    Service technician within the Pichet Group until July
    2022:
    Incident management using GLPI
    Processing of user requests
    Management of departures and arrivals
    Upgrade of user workstations
    N-2 Level
    GLPI hardware Bastion AD On Premise
  • Groupe Pichet
    Support Technician
    REAL ESTATE
    February 2022 - March 2024 (2 years and 1 month)
    Pessac, France
    Service technician within the Pichet Group until July
    2022:
    -Answering calls.
    -Qualification of Jira tickets and sending to the
    relevant departments.
    Then internalized within the Pichet group:
    -Processing of Jira tickets.
    -User account management.
    -Deployment of IT equipment.
    N-0 / N-1 / N-2 Level
    Office 365 Administration Hotline Atlassian JIRA Microsoft Sharepoint IS Migration
Check out Thibault's experience

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Education

  • Managing Modern Desktops (Microsoft MD-101)
    Microsoft
    2023
  • Microsoft Intune and Configuration Manager Co-Management and Cloud Services
    Microsoft
    2023
Check out Thibault's education

Categories