Freelancer profile translated to English.

Description

Cultivating an entrepreneurial spirit and passionate about creating innovative user-centered products, I bring my expertise in product design and user research. My approach is based on a deep understanding of user needs and behaviors, in order to design intuitive and engaging experiences. I strive to transform complex ideas into simple and effective solutions, while collaborating closely with multidisciplinary teams to ensure the success of each project.

Industry field of expertise

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Lille (up to 50km), Paris (up to 15km)

ADEO Services
Product designer & Lead UX
HUMAN RESOURCES
September 2020 - September 2024 (4 years)
Ronchin, France
OBJECTIVE
• Redesign the entire platform with the new design system and offer a set of services and features allowing group employees to track their career path, develop their skills and seek mentoring.
• Design and design a portal providing visibility on the status of group requests (front overlay of Jira)
• Design and design a mobile application for analyzing employee/customer NPS in order to measure the symmetry of experience
• Redesign of the platform allowing all employees to submit requests for verification of supplier integrity.

DELIVERABLES
• Ux research: quantitative research (surveys, GA, Hotjar) and qualitative (interview, user testing, SUS score, Focus group...)
• Creation of journey map and personas
• Writing user stories
• Design and prototyping of the solution via Figma
• Contribution to the design system (design and development of mobile components)
• Testing & acceptance of developed deliverables
• Analysis of user feedback and analytical data
UX Research UX Design UI Design Team Management Mobile Design Mobile first KPI User Experience Design User interview
Leroy Merlin
UX researcher
RETAIL (SMALL BUSINESS)
July 2020 - September 2020 (3 months)
Ronchin, France
OBJECTIVE
Understand the needs and irritants of head office, store and warehouse employees in their use of the group's time tracking tool

DELIVERABLES
• Questionnaire of 7,000 employees
• User interviews (150 people)
• Field observation in the group's stores across France
• User testing of the existing solution + SUS score
• Mapping user journeys and identifying irritants
• Advice & recommendations
User Experience Design User Research UI/UX Design interview Persona User journey map Mobile Design
ADEO Services
UX researcher
HUMAN RESOURCES
April 2020 - June 2020 (3 months)
Lille, France
OBJECTIVE
Understand the needs, motivations and irritants regarding the onboarding and offboarding of group employees

DELIVERABLES
• Questionnaire of 7,000 employees
• User interviews (150 people)
• Field observation in stores across France
• User testing of the existing solution + SUS score
• Mapping user journeys and identifying irritants
• Advice & recommendations
Consulting UX Research UX Design UI Design