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Thiago VelosoTV

Thiago Veloso

Senior ServiceNow Developer

€250/day
Murcia, ES
8-15 years
ServiceNow
JavaScript
AngularJS
Python
Cloud computing

Average response time: 1 hour

Freelancer profile translated to English.
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About Thiago

Software engineer with over 12 years of experience, specializing in the ServiceNow platform for the last 7 years. Expert in the design, implementation, and maintenance of scalable applications in ITSM, CSM, and HRSD modules. Solid track record in integrations (REST/SOAP), Virtual Agent, and platform upgrade coordination. Professional focused on technology governance and close collaboration with stakeholders.

  • Portuguese

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Fertagus Tech,
    Senior ServiceNow Developer
    July 2022 - Today (3 years and 11 months)
    Brazil
    • ● Leading the development of complex portals using Service Portal and custom widgets.
    • ● Responsible for platform upgrade strategy and execution, including testing plans.
    • ● Designing automated workflows with Flow Designer for IT and business process optimization.
    • ● Integrating external systems using REST APIs and orchestrating internal modules.
    • ● Mentoring junior developers and making architectural decisions.
  • Flash Benefits,
    Software Engineer
    October 2021 - December 2022 (1 year and 2 months)
    Brazil
    • ● Developing mobile and web applications using serverless architecture and AWS services.
    • ● Supporting internal tools with ServiceNow-like data flows through custom interfaces.
  • Creditas (anteriormente Volanty),
    Software Engineer
    December 2020 - November 2021 (11 months)
    Brazil
    Supporting internal tools with ServiceNow-like data flows through custom interfaces.
Check out Thiago's experience

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Education

  • University of Uberaba.
  • Certified Implementation Specialist – Human Resources (CIS-HR).
    Centro Universitário Senac.
    Certified Implementation Specialist – Human Resources (CIS-HR).
Check out Thiago's education

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