Freelancer profile translated to English.
Back to original languageAbout Théo
I am committed to making your teams' lives easier and optimizing their work, regardless of their department or profession!
What makes the difference?
1/Mydual expertisein operational support & data analysis: former Team Leader turned Sales Ops, CRM Manager, and Data Analyst, I combine **the best of both worlds**.
2/My approach based onexchange and listening**, key to the success of all my missions: I **take the time with you and your teamsto understand expectations and clarify solutions.
What does this guarantee?
1/**Concrete, adapted** solutions that are immediately actionable.
2/**Clear, fluid** execution without unforeseen issues.
3/**Total adaptability** to any context and any profession.
My method?
**1/ First meeting**: stepping back, understanding challenges, challenging ideas, and defining real needs.
**2/ Regular exchanges**: at each stage of the mission for a deliverable 100% aligned with expectations.
**3/ Closing presentation**: clear and precise delivery of completed work.
**4/ Exhaustive documentation**: ensuring the longevity of the work and its adoption by your teams.
Some additional information.
- This profession is a passion for me; you can count on my commitment to doing things perfectly.
- Proficient in Salesforce and HubSpot, I can adapt to any type of CRM.
- A graduate of Le Wagon for Data Analysis and passionate about Excel/Google Sheets for years, I adapt to your data software.
English
Fluent
German
Conversational
French
Native or bilingual
Can work on-site
Lyon (up to 50km)
Experience
- FREELANCEOPS / CRM MANAGER / DATA ANALYSTApril 2025 - Today (1 year and 1 month)Lyon, FranceComfortable with HubSpot and Salesforce, I also adapt to other CRMs. I intervene for any ops or data needs: optimizing a CRM, improving a Sales, Marketing, or CS process, analyzing data, etc.My current missions:HubSpot CRM Manager for Liberlo
- Rethink the sales process and implement it on HubSpot.
- Prepare and track a database for a new marketing campaign.
- Improve and automate the customer journey with the Customer Success team.
Sales Ops for Mezaelle- Facilitate phone sales with a dynamic upsell dashboard.
- Optimize HubSpot processes.
- SUPERPROFSALES OPS & SALESFORCE POAugust 2024 - January 2025 (5 months)
- Deploy Salesforce from scratch and challenge data quality.
- Creation of complex flows and custom reports/dashboards.
- Right-hand person to the Chief Sales Officer (P&L, commission scheme, strategy).
- Precise analysis of Sales and Marketing performance.
- Identification and correction of errors in existing data.
- GOSTUDENTSALES OPSJuly 2024 - January 2025 (6 months)
- Facilitate the lives of salespeople and optimize sales processes.
- HubSpot workflow optimization & Data/performance analysis.
- Right-hand person to the Head of Sales and the France Director.
- Training and management of 8 salespeople in Serbia (BPO) + 10 apprentices.
- Launch and monitoring of innovative projects (e.g., group classes, VR classes).
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Education
- DATA ANALYSTLe Wagon2025DATA ANALYST
- DESMAGrenoble EM2020DESMA
Certifications
- Designer developer in artificial intelligence and big data analysisLE WAGON2025