Freelancer profile translated to English.

Back to original language

Description

Business Developer & Sales Manager senior, specialized in sales structuring and team performance.

With over 10 years of experience, I focus on:

B2B Customer Acquisition

Sales Strategy & Market Expansion (EMEA / Africa)

Implementation of High-Performing Pipelines

Sales Team Management and Training

My approach is ROI-driven, with measurable results:

+25% growth, improved conversion rates, churn reduction.

Accustomed to working in demanding environments (telecom, energy, services), I combine strategic vision with field execution.

Available for remote assignments. If you are looking for a results-oriented profile capable of selling, structuring, and scaling your business: let's talk.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

TAMS Conseil
DIRECTOR OF OUTSOURCING
E-COMMERCE
June 2023 - Today (3 years and 2 months)
• Achieved 11 strategic contracts generating a +25% revenue growth (average revenue of €110,000 per month).
• Developed and managed a diversified portfolio of B2B & B2C clients through personalized relationship strategies.
• Qualified prospects and identified sales opportunities.
• Monitored sales performance and optimized campaigns.
Team Management CRM Multi-channel Prospecting B2B Sales Development B2B Lead Generation
Roth Communication
OPERATIONAL BUSINESS MANAGER
February 2022 - June 2023 (1 year and 4 months)
Casablanca, Morocco
• Managed key accounts representing 26% of the company's total revenue.
• Achieved sustained sales performance growth of +12%.
• Piloted KPIs to optimize results and implemented action plans.
• Strictly applied ISO 18298-1 / 18295-2 standards to ensure service quality.
• Proactively managed customer escalations and coordinated with internal departments.
VIPP Interstis
TELEMARKETER → SUPERVISOR → TRAINER → PROJECT MANAGER
May 2015 - February 2022 (6 years and 9 months)
Lomé, MA, Togo
• Managed several high-impact campaigns in B2C activities:
◦ Free & Bouygues Telecom: Sale of Internet, Landline, Mobile, and TV packages.
◦ ENI, ENGIE: Energy supply (Gas and Electricity).
◦ Carglass: (Windshield repair) Results: +20% Conversion Rate; +25% NPS; -08% Churn; -12% Turnover.
• Supervised multiple teams of telemarketers and several supervisors.
• Trained over 400 agents in sales techniques.
• Conducted telephone prospecting and direct sales, handled objections, and closed deals.