Freelancer profile translated to English.
Back to original languageAbout Théo
I help retail / F&B / hospitality networks improve their operational efficiency through clear processes and tools adapted to the field.
I intervene from audit to deployment: discovery, benchmark, MVP, change management, and adoption piloting.
I work on **3 frequent problems**:
- Dispersed standards
- Failing onboarding
- Variable execution between sites
- Ops Audit & roadmap (5–10 days)
- Benchmark & pilot (10–15 days)
- MVP & deployment (3–8 weeks)
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Paris (up to 15km)
Experience
- Lagardère Travel RetailProject Manager (Foodservice / International Program)RETAIL (SMALL BUSINESS)March 2023 - December 2023 (9 months)Paris, FranceManagement of the standardization and international deployment of an F&B concept.
- Launch of 3 international tenders (working framework, standardized deliverables, steering milestones).
- Coordination of corporate + country teams (design, ops, digital, partners) across several parallel streams.
- Audit and selection of service providers for key components: kiosks, grab&go, POS, and integration.
- Scoping the digital journey (kiosks / QR / POS / back-end) to prepare for scalable deployment.
- Implementation of project governance (checkpoints, dashboard, Trello) to ensure reliable multi-actor execution.
- Arty SquadCo-founder / Product & Ops (B2B)SOFTWARE PUBLISHINGMay 2023 - Today (3 years and 2 months)Paris, FranceCo-founding and developing a B2B employee benefits platform.
- Deployment and adoption of the solution with major clients (TF1, Crédit Agricole, Air Liquide, Morning).
- Management of accounts representing ~20,000 beneficiary employees.
- Conducting large-scale user testing + product iterations to improve usage and adoption.
- Management of a team of 5 people and structuring of management processes.
- 8 hires + securing over €100k (loans & grants) to support product/ops development.
- KarlCo-founder & Product ManagerSOFTWARE PUBLISHINGFebruary 2026 - Today (6 months)Paris, FranceDeveloping an operational co-pilot for retail / food / hospitality networks.
- Field response in ~2 seconds to reduce manager interruptions and execution errors.
- 100% verified sources (validated procedures) to ensure reliable field responses.
- 20 hours saved/month on average (operational time recovered from information search and interruptions).
- Targeting key issues: dispersed SOPs, unequal onboarding, variable execution between sites.
- Product approach focused on adoption: ease of use, actionable formats, rapid pilot before deployment.
Reviews
M
Mélanie
Lagardère Travel Retail
Reviewed on 5/2/2023
Delighted to have worked with Théo, who integrated quickly into the project and grasped its scope rapidly. Very good interpersonal skills.
Marie-Lorna
IYDDSY
Reviewed on 11/14/2022
Théo perfectly understood the mission and carried it out with seriousness and professionalism.
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Education
- Master of EntrepreneurshipESSEC Business School / Centrale Supélec2023- Management de l'innovation, ingénierie financière, marketing digital, droit des sociétés - Accompagnement à la création d'entreprise par ESSEC Ventures et Paris&Co - Chef de projet d'une équipe de 4 consultants pour une une association de conseil de stratégie pour les ONG
- Bachelor of Economics and Political ScienceMcGill University2020Management, économétrie, statistiques, politique économique et monétaire, comptabilité financière, sciences politiques, relations internationales...
Certifications
- HTML & CSSOpenClassroom2020
- IAB Digital Marketing and Media Foundations CertificationGoogle Digital Workshops2021