Freelancer profile translated to English.

Description

🔹 IT Technician | Troubleshooting & Training 🔹

💻 Passionate about IT, I help individuals and businesses solve their computer problems quickly and efficiently. With my expertise, I support you with reliable troubleshooting and training tailored to your needs.

✅ IT Troubleshooting & Maintenance

Installation & reinstallation of Windows / macOS / Linux

Virus removal and performance optimization

Repair & configuration of PCs / printers / networks

Data recovery and backup

✅ Training & Support

Introduction to IT for beginners

Courses on cybersecurity and data protection

Office suite training (Word, Excel, PowerPoint…)

Remote or in-person assistance

💡 Why choose me?

✔️ Fast & Reliable: Efficient intervention and clear explanations

✔️ Transparent pricing: No surprises, clear quote before intervention

✔️ Available & Pedagogical: Personalized support

📩 Need IT troubleshooting or training? Contact me now!

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Clermont-Ferrand (up to 50km)

PAG
IT Technician
September 2023 - October 2024 (1 year and 1 month)
During this work-study program, I managed the Active Directory and the company's IT infrastructure.
I handled internal support requests, in person and remotely (via TeamViewer), and assisted in the evolution of employees' IT and cybersecurity knowledge.
I also created two specifications for business software, including defining needs and functional specifications.
NC2L
IT Technician
September 2021 - February 2022 (5 months)
I assembled, troubleshooted, and configured PCs, provided IT training, and offered in-home and phone support for individuals and businesses.
I also welcomed and advised customers.