Thashkeer Ahmed A A

• Played major role in migration of XDR solution from CrowdStrike to Palo Alto Cortex XDR in an Enterprise customer network.

• Designed XDR Security policies profiles and settings and finetune the same.

• Deployed Cortex XDR agent in 400000 endpoints in customer network.

• Performed the role as Extended Expertise for the existing customers and provided advisories and involved in troubleshooting critical issues.

• Handhold the customer post deployment and ensured smooth transition.

• Migrated Customer's Endpoint Security infrastructure from McAfee to Symantec which included the tasks to design the architecture and policies, build the setup and deploy 3000+ agents.

◦ McAfee VSE to Symantec Endpoint Protection.

◦ McAfee HIPS to Symantec Data Canter Security.

◦ McAfee DLP to Symantec DLP

◦ McAfee Drive Encryption to Symantec Endpoint Encryption

• Re-designed TrendMicro Endpoint security infrastructure and migrated agents from Trend Micro Office Scan to Apexone for 40000+ Endpoints

• Deployed Trend Micro Vision One EDR solutions for customer Endpoints after setting up detection policies.

• Played major role in Deploying CyberArk Privileged Access management solution.

• Reviewed and approved various solution designs and provided inputs and corrective actions.

• Handled Transition, transformation, and green field implementation of security solutions for various customers.

• Performed the role as SME and consultant support for customers having Risk and GAPS identified in Infrastructure reviews and audits.

• Provided L3/L4 support for customer security infrastructures and advisories for Operation\BAU teams and managed security operation team.

• Managed 7-member Endpoint Security team and explored leadership skill by fore fronting the team during critical issues, projects and mentoring the team. Provided technical advice, improvement plan for everyone and helped with room for self-improvement.

• Played the role of Subject Matter Expert in Endpoint Security domain and provided recommendations and advisories for multiple Operation teams.

• Deployed multiple endpoint security solutions in various customer environments based on the requirements.

• Collaborated with internal and customer information security team, Architects, other domain teams and various stakeholders to fulfil the requirements and ensure the delivery of projects and operational tasks.

• Provided Level-3 support for customer endpoint security infrastructure consists of Symantec endpoint protection, Trend Micro (Control Manager, server protect & Deep Security), McAfee ePO & Drive encryption and Blancco Secure eraser.

• Maintained excellent relationship with Provider support teams and TAM which helped to ensure seamless and extra support from provider during various tickets and issues reported, new projects, upgradations etc.

• Solely handled the project to build Symantec endpoint security solution and segregate customer manufacturing PCs from existing SEPM infrastructure newly built SEPM, SEP client up gradation on end user PCs from version SEP 12.1Ru6 MP5 to SEP 14 Ru1MP2.

• Upgraded McAfee ePO and agent handler from version 5.3.2 to 5.9.1 and then upgraded McAfee agent and drive encryption software's on 20000 PCs to latest version available.

• Migrated customer servers from Trend Micro Server Protect to Deep Security solutions by installing Deep Security agents.