About Thamyla
Portuguese
Native or bilingual
English
Basic
Experience
- Vila LuenaCustomer Service/OperationsDecember 2021 - December 2025 (4 years)Braga, PortugalDirect customer service, focusing on experience and relationship.Development of skills in communication, time management, problem-solving, and attention to detail.Experience, especially in customer management, content, and brand positioning.I have practical experience in dynamic environments, which allows me to understand real needs and transform objectives into simple, consistent, and efficient actions.
- Defensoria Pública do Rio de JaneiroInternJanuary 2015 - January 2016 (1 year)Support in legal processes and public service. Document and report organization. Experience with institutional communication and production of official documents.
- AutônomaSocial Media / Content ManagerSOCIAL NETWORKSOctober 2025 - Today (8 months)Braga, PortugalPlanning and organization of content for social media.Creation of posts, Instagram management support, and definition of the editorial calendar.Organization of digital routines and support for the communication of brands and small businesses.I act as a Social Media professional focused on content organization and execution.I work in an organized and practical way, adapting the support according to the needs of each project.
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Education
- Systems DevelopmentUniversidade Veiga de Almeidae Desenvolvimento de Sistemas
- Marketing StrategyFGVEstratégia de Marketing