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Thais DidioTD

Thais Didio

Account Manager I Client Relationship Management

€153/day
Porto Alegre, BR
3-7 years

Average response time: 1 hour

About Thais

Account Manager │ Customer-First Philosophy│Business Development │ Client Success │ Sales Consultant │ B2B │ Consultive selling │ Negotiation & Deal Closing

Growth happens when dedication meets opportunity...

With 7+ years in the technology sector at Dell Technologies, I specialize in consultative sales and enterprise account management, leading complex B2B sales cycles end-to-end — from opportunity qualification to account growth (upsell & cross-sell) and pipeline generation.

More than managing accounts, I focus on opening doors, expand existing accounts, strengthening relationships, and turning connections into consistent business growth. I work closely with clients to position solutions in a consultative way — not just as a vendor, but as a trusted partner.

My role is to help generate pipeline and sustain revenue growth through meaningful and long-term relationships. I combine strategic thinking with execution to ensure both short-term results and long-term value.

If you're looking for someone who can build, develop, and grow accounts while keeping a strong focus on results — let’s connect and create value together.
  • English

    Native or bilingual

  • Portuguese

    Native or bilingual

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • DELL
    ACCOUNT MANAGER
    DIGITAL AND IT
    March 2025 - Today (1 year and 5 months)
    Overachieved 294% of quota in six months by turning inactive clients into reactivated, resulting in revenue-generating accounts. Accountable for the commercial and relational management of 67 Enterprise accounts and their subaccounts, focusing on reactivating inactive clients through tailored, vertical-specific strategies. End-to-end focal point for all demands — from prospecting and negotiation to closing and delivery — ensuring excellence in customer experience. Acting as a liaison between clients, internal specialists, and suppliers, facilitating issue resolution and effective portfolio positioning. Managing pipeline and analyzing KPIs using Salesforce, Power BI, and Sales Chat (AI) to track opportunities and performance. Adopt a consultative approach to drive account growth, cultivate lasting client relationships, and enhance the brand's position in the market.
  • DELL
    SALES ANALYST
    DIGITAL AND IT
    December 2021 - March 2025 (3 years and 3 months)
    Lead vacation coverage with full ownership, delivering adaptable and agile support to Account Managers and Accounts Executives across constantly changing sales routines. Responsible for quotes, order processing, pipeline management, credit renewals, proposal creation, and follow-up. Development of sales and negotiation strategy skills through collaboration with various areas of the clients, the company, and Dell's supplier partners, including both global and national channels.
  • DELL
    INTERN
    DIGITAL AND IT
    September 2019 - September 2021 (2 years)
    Supported sales processes for public sector clients, including participation in bids and procurement framework agreements. Collaborated with multiple government clients to develop proposals and close business opportunities. Designated as the focal point for weekly performance reviews of the segment, reporting directly to senior leadership..

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Education

  • Bachelor's Degree in International Relations
    Universidade UniLasalle
    2022
    Bachelor's Degree in International Relations

Skill set

Categories